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Back Office and Operations - 2000

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


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Acta Technology Helps Add Business Intelligence Capabilities to Major ERP Vendors
M. Reed 1/7/2000 12:00:00 AM
Sand Technology Systems International Inc. (NASDAQ: SNDT), a provider of business intelligence (BI) solutions, announced today that it is partnering with Acta Technology, Inc. (Acta) to provide "guaranteed and cost-effective" BI results for users of SAP R/3. Both Sand and Acta will be featuring the Nucleus RapidMarts as preferred solutions for the increasing numbers of customers seeking effective ways to handle BI applications with SAP.

Read Acta Technology Helps Add Business Intelligence Capabilities to Major ERP Vendors

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Rentable Procurement
A. Turner 1/3/2000 12:00:00 AM
Rightworks chose Exodus to host its on-line procurement solution. Rightworks plans to provide a service that outsources procurement solutions via the web.

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Cisco Steps into E-Mail Management
P. Hayes 1/3/2000 12:00:00 AM
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

Read Cisco Steps into E-Mail Management

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Credit Accounting Firm with E-procurement Initiative
D. Geller 1/3/2000 12:00:00 AM
Top accountant and auditor PricewaterhouseCoopers creates an E-purchasing marketplace and portal.

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Descartes Systems Group: Small Company With Large Ambition
Steve McVey 1/1/2000 12:00:00 AM
In the increasingly competitive supply chain management marketplace, corporations either advance or are trodden underfoot. Descartes' acquisitions over the last few years demonstrate that its management is committed to establishing a dominant position in the Internet fulfillment and collaboration software market. In spite of recent losses, Descartes has the potential to pose serious competition for other vendors in the e-fulfillment market, such as SAP, i2, and Oracle. Success will depend primarily on Descartes ability to put its bold vision to work.

Read Descartes Systems Group: Small Company With Large Ambition

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Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
P. Hennigan 10/24/2000 12:00:00 AM
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

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SAP Users Speak Out on Credit and Collections Shortcomings
Steve McVey 2/1/2000 12:00:00 AM
A recent survey of companies which have implemented SAP Accounts Receivable reveal more than a few areas where the system failed to deliver. Although nearly all reported one or more influences on credit and collections that did not relate to SAP, 70% of them felt shortcomings of SAP's A/R module were at least partly to blame for the observed rise in Days Sales Outstanding.

Read SAP Users Speak Out on Credit and Collections Shortcomings

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