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Back Office and Operations - 2001

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 3: Challenges & User Recommendations
P.J. Jakovljevic 12/3/2001 12:00:00 AM
As the current market trend is towards vendors that can provide well-rounded but vertically focused solutions for medium-sized companies, Navision seems to have positioned itself to take a lead other vendors may find hard to emulate. The merger outline was sound, the common groundwork has been identified, and the time for delivery and execution is on.

Read Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 3: Challenges & User Recommendations

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Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 2: Market Impact
P.J. Jakovljevic 11/30/2001 12:00:00 AM
Navision has been expanding its coverage in terms of geography, vertical industries, and product functionality. Globally, it has become one of the largest independent small-to-mid-market enterprise system providers.

Read Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 2: Market Impact

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Navision Enhances Its e-Vision And Looks To Expand Vertically
P.J. Jakovljevic 11/28/2001 12:00:00 AM
By posting a profitable year while delivering different flavors of products to satisfy many fastidious tastes and by offering an attractive value proposition to its channel, Navision could be telling us that the appropriate offering might be the recipe to thrive even during difficult economic climate.

Read Navision Enhances Its e-Vision And Looks To Expand Vertically

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ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors
P.J. Jakovljevic 8/29/2001 12:00:00 AM
ERP systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the whys, wheres and whos of the business process (workflows) rather than hows of the software screens.

Read ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors

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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Randy Garland 8/27/2001 12:00:00 AM
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

Read CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born

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CPR on BPR: Practical Guidelines for Successful Business Process Analysis
Randy Garland 8/23/2001 12:00:00 AM
Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

Read CPR on BPR: Practical Guidelines for Successful Business Process Analysis

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CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer
Randy Garland 8/21/2001 12:00:00 AM
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT) efforts are doomed to fail.

Read CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer

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NavisionDamgaard Reverts To Navision, But In Name Only
P.J. Jakovljevic 7/6/2001 12:00:00 AM
Recent product releases and a profitable quarterly report from Navision, a recently merger-formed and rebranded Danish provider of enterprise business solutions for mid-sized companies, could be telling us that the company has been unfazed by the merger with Damgaard and the current difficult economic conditions.

Read NavisionDamgaard Reverts To Navision, But In Name Only

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Lawson Asserts Itself, Draws A Bead On Bigger Players
P.J. Jakovljevic 6/12/2001 12:00:00 AM
With the new functional and technological enhancements to its flagship suite due in August, Lawson Software throws a gauntlet to direct, bigger competitors, primarily PeopleSoft.

Read Lawson Asserts Itself, Draws A Bead On Bigger Players

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Formation Systems Pioneers Product Design Collaboration For The Process Industries
Steve McVey 4/23/2001 12:00:00 AM
Process manufacturing’s daunting mix of constraints has kept many software vendors away. Privately held Formation Systems takes up the challenge with Optiva, a suite targeted at cost-saving opportunities in the product development cycle.

Read Formation Systems Pioneers Product Design Collaboration For The Process Industries

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