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Back Office and Operations - 2001

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion
E. Robins 5/30/2001 12:00:00 AM
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

Read A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion

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Analyst / SCT Share Vision at SCT User Conference
P. Catz 5/21/2001 12:00:00 AM
The SCT User Conference featured industry analysts from Gartner Group, AMR Research and Meta Group each sharing its vision for the future of enterprise systems with the audience. Customers, in special interest groups and in presentations discussed their success with SCT’s products. SCT showed both their existing product set plus their vision for the future with a series of product announcements and prototypes of future products.

Read Analyst / SCT Share Vision at SCT User Conference

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How Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)?
L. Talarico,P.J. Jakovljevic 5/1/2001 12:00:00 AM
Great Plains informed us during its Convergence 2001 annual user conference about its initial strides into the discrete manufacturing market. The following is our view of Great Plains’ odds of success in this particular endeavor.

Read How Great Is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)?

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SCT Corporation Means (e)Business For Process Manufacturing
P. Catz,P.J. Jakovljevic 4/30/2001 12:00:00 AM
SCT has announced more e-commerce offerings for the process industries, including an expanded vision for their iProcess.sct solution called 'Collaboration in Process' which is based on recognition that process manufacturers and distributors will increasingly go to market as members of competing commerce networks. New product announcements include additional e-CRM capabilities, and an announced relationship with IBM that combines SCT’s products with IBM’s hardware, software, and services.

Read SCT Corporation Means (e)Business For Process Manufacturing

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Invensys Announces New Division - Baan Process
P. Catz 4/26/2001 12:00:00 AM
Invensys has announced a new division, Baan Process Solutions Group (BPSG), which combines the PRISM and Protean process ERP products with the Baan Dimensions and Baan IV Process products. The announcements also include integration of a series of additional Baan modules for PRISM and Protean. The modules include products in the areas of Business Intelligence, Customer Relationship Management, e-business (procurement and sales) and Supply Chain Management.

Read Invensys Announces New Division - Baan Process

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Geac Decomposes To Survive
P.J. Jakovljevic 4/24/2001 12:00:00 AM
Geac, a struggling Canadian enterprise applications vendor has not found its white knight. It will, for the time being, have to sell parts of its business in order to replenish its dwindling resources, which may cause further commotion within its large customer base. Things won’t settle down until the company unequivocally states the strategy for all remaining product lines.

Read Geac Decomposes To Survive

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i2 Buys RightWorks, Deals Blow To Ariba, Manugistics
Steve McVey 3/26/2001 12:00:00 AM
i2 buys e-procurement vendor RightWorks as it and old supply chain rival Manugistics increasingly find themselves fending off new challengers. Shared adversity can sometimes make enemies into allies. But in this case…

Read i2 Buys RightWorks, Deals Blow To Ariba, Manugistics

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IT Services E-Procurement
Peter E. Hennigan 3/23/2001 12:00:00 AM
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

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An Overview of the Knowledge Based Selection Process
B. Spencer 3/15/2001 12:00:00 AM
The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients.

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Knowledge Based Selections
Ben Spencer,John Diezemann 3/14/2001 12:00:00 AM
Knowledge Based Selections allow companies to truly reach an optimum and justifiable technology decision. Knowledge Based Selections have several unique characteristics that enable a company to rapidly and effectively marry internal business requirements with a myriad of vendor attributes that relate to both product performance and long-term value to clients.

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