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Back Office and Operations - 2005

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


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AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations
Charles Chewning Jr. 1/20/2005 12:00:00 AM
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent and able to chart its own course.

Read AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations

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Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part Two: Reliability Driven Maintenance
Olin Thompson,P.J. Jakovljevic 1/18/2005 12:00:00 AM
Reliability driven maintenance (RDM) focuses on understanding the "asset health" to determine what maintenance work should occur and when something should be done. It enables preemptive intervention before failure occurs, whereby failure would mean that equipment is not delivering required performance regardless of whether it is actually broken down or not.

Read Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part Two: Reliability Driven Maintenance

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Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part One: Trends and Definition
Olin Thompson,P.J. Jakovljevic 1/17/2005 12:00:00 AM
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond customarily expected cost savings, such as improved plant output, performance predictability, product quality, customer service, safety, environmental control, etc.

Read Reliability Driven Maintenance--Closing the CMMS "Value Gap"? Part One: Trends and Definition

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Production Intelligence--Improving Production by Filling a Traditional Gap
Olin Thompson 1/15/2005 12:00:00 AM
Enterprises understand the value of integration. One area that has been ignored is the plant. Plant systems and corporate systems must be complementary and leverage each other to provide their maximum value. Production intelligence provides both integration and valuable information which is not available in either type of system.

Read Production Intelligence--Improving Production by Filling a Traditional Gap

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SouthWare Excellence Series: Making Excellence Easier Part Five: Competitive Analysis and User Recommendations
Charles Chewning Jr. 1/8/2005 12:00:00 AM
Most products have moved toward support for business management functions and exception management. SouthWare has embraced this concept at all levels, providing users executive information systems, exception management, task management, and even performance assessment.

Read SouthWare Excellence Series: Making Excellence Easier Part Five: Competitive Analysis and User Recommendations

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SouthWare Excellence Series: Making Excellence Easier Part Four: Application Analysis & Development Environment
Charles Chewning Jr. 1/7/2005 12:00:00 AM
This is a complete service management system that is comprised of four specific applications to help companies manage service contracts, track service histories and required preventive maintenance for each piece of equipment under service contract, daily planning and dispatch, and service invoicing.

Read SouthWare Excellence Series: Making Excellence Easier Part Four: Application Analysis & Development Environment

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SouthWare Excellence Series: Making Excellence Easier Part Three: Application Analysis
Charles Chewning Jr. 1/6/2005 12:00:00 AM
The system supports a completely user-defined set of critical success factors for each business, business unit, or even individual employee.

Read SouthWare Excellence Series: Making Excellence Easier Part Three: Application Analysis

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SouthWare Excellence Series: Making Excellence Easier Part Two: What Makes SouthWare Different?
Charles Chewning Jr. 1/5/2005 12:00:00 AM
The Excellence Series is in fact a product that provides users with a powerful business management framework that is in many aspects far ahead of other middle market products.

Read SouthWare Excellence Series: Making Excellence Easier Part Two: What Makes SouthWare Different?

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SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview
Charles Chewning Jr. 1/4/2005 12:00:00 AM
SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system (accounting + exception management + task management), and for that reason alone it should receive serious consideration.

Read SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview

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IT Governance: Maximizing the Business Investment
Neil Stolovitsky 12/13/2005 12:00:00 AM
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

Read IT Governance: Maximizing the Business Investment

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