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Back Office and Operations - 2005

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Project Management Office: Framework Strategy
Grant Jonasson 9/21/2005 12:00:00 AM
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable and robust project management framework strategy.

Read Project Management Office: Framework Strategy

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Amdocs Overhauls Its Marketing
P.J. Jakovljevic 8/3/2005 12:00:00 AM
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

Read Amdocs Overhauls Its Marketing

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Delivery Architecture - What it Means...
Lucy West 6/28/2005 12:00:00 AM
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to understand and act, all in sync with our supply chain partners. This is why the delivery architecture of an application is critical, especially for addressing multi-enterprise interactions.

Read Delivery Architecture - What it Means...

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The Future of SOA-based Applications and Infrastructure
Olin Thompson,P.J. Jakovljevic 5/7/2005 12:00:00 AM
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others cannot. Focus must move away from technology lock-in and vendor dependency, to best solutions for customers, even if it means customers can use competitor products.

Read The Future of SOA-based Applications and Infrastructure

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SOA as a Foundation for Applications and Infrastructure
Olin Thompson,P.J. Jakovljevic 5/6/2005 12:00:00 AM
SOA promises interoperability in the heterogeneous business world by promoting loosely-coupled architecture, reusing software, and ending vendor-dependency. However, to be viable, dominant vendors must redesign and expose the hundreds of application functions as services. How are they meeting this challenge?

Read SOA as a Foundation for Applications and Infrastructure

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SOA-based Applications and Infrastructure--The Next Frontier?
Olin Thompson,P.J. Jakovljevic 5/5/2005 12:00:00 AM
Leading enterprise applications vendors believe it is crucial to quickly complete the transition to a service oriented architecture (SOA) from monolithic client/server architectures. For the "Big Few" the "stack" race, including applications, databases, application server and middleware, has intensified.

Read SOA-based Applications and Infrastructure--The Next Frontier?

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Maintenance Scheduling 101
Lorne MacDonald 1/29/2005 12:00:00 AM
Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that trying to automate something that's broken will cause even more frustration and finger-pointing.

Read Maintenance Scheduling 101

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Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations
P.J. Jakovljevic 1/26/2005 12:00:00 AM
The unique business needs of project-oriented organizations, when addressed by large ERP vendors that offer general-purpose enterprise software, typically require heavy customization in order to work. On the other hand, when project-oriented organizations turn to small off-the-shelf project-management solutions, these solutions are soon outgrown by the user company.

Read Smaller Vendors Can Still Provide Relevant Business Systems Part Three: Project Oriented Organizations

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Federal Contract Management and Vendors' Readiness Part Three: Meeting Federal Requirements
P.J. Jakovljevic 1/14/2005 12:00:00 AM
Companies that are not already offering the capabilities of meeting the exacting, stringent requirements of federal agencies will likely not be able to tap the recent surge in the federal and defense markets. Conversely, those vendors and their users--government contractors--who can deliver comprehensive solutions that satisfy the requirements of federal agencies are in the driver's seat to capture that market segment.

Read Federal Contract Management and Vendors' Readiness Part Three: Meeting Federal Requirements

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