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Back Office and Operations - 2011

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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How Mobile Technology Is Changing Talent Management
Sherry Fox 12/12/2011 2:54:00 PM
With the fast pace of businesses today, employees need to stay connected and continue to be productive from wherever they are. Organizations are thus looking for ways to leverage mobile technology to maintain a competitive edge. TEC analyst Sherry Fox outlines how mobile technology is changing the way companies manage their talent in the areas of recruiting, learning, and performance management, and what to expect for 2012.

Read How Mobile Technology Is Changing Talent Management

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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
PJ Jakovljevic 12/1/2011 4:55:00 PM
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

Read KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management

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PTC Windchill Version 9 versus Version 10: Is Version 10 the Most Significant Windchill Release in PTC’s History?
Gabriel Gheorghiu 11/29/2011 2:34:00 PM
The latest iteration of PTC Windchill (v. 10) for product lifecycle management (PLM) has been described as ‘the most significant Windchill release in PTC’s history.’ In his article, TEC research analyst Gabriel Gheorghiu compares the last two versions of PTC Windchill, and outlines how the functionality enhancements in PTC Windchill 10 make the product suitable for product creation, development, and lifecycle management.

Read PTC Windchill Version 9 versus Version 10: Is Version 10 the Most Significant Windchill Release in PTC’s History?

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What Have Epicor and Activant Been Up To (Post-Merger)?
PJ Jakovljevic 11/18/2011 9:36:00 AM
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic sits down with CMO John Hiraoka to discuss the opportunities and challenges created by the merger and the potential synergy of the combined company, Epicor Software Corporation, to grow a wide range of products and industries, a very ambitious yet difficult-to-realize strategy.

Read What Have Epicor and Activant Been Up To (Post-Merger)?

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Human Capital Financials: Understanding the Value of the Human Assets within Your Organization
Sherry Fox 11/3/2011 1:52:00 PM
Many companies are still not fully realizing the ROI on their human capital. While people are often spoken of as assets, they are generally treated as costs, because there is no standardized system of valuing them. TEC research analyst Sherry Fox explores how basic accounting principles can apply to human capital management and argues that investing in people is smarter for your company’s bottom line than cutting costs.

Read Human Capital Financials: Understanding the Value of the Human Assets within Your Organization

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Demystifying SAP Solution Manager
PJ Jakovljevic 10/26/2011 10:23:00 AM
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

Read Demystifying SAP Solution Manager

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Don’t Forget to Factor In Mobile ERP When Selecting a New ERP System
Rick Veague 10/17/2011 1:45:00 PM
A 2011 study of mid-market manufacturers sought to understand the nature of demand for mobile access to enterprise resource planning (ERP) and other enterprise software. This study surveyed over 200 executives, all of whom reported involvement in software selection at manufacturing companies with more than $100 million (USD) in revenue. Read this article to learn about the current state of mobile ERP for mid-market manufacturers.

Read Don’t Forget to Factor In Mobile ERP When Selecting a New ERP System

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The Path to Healthy Data Governance
Jorge García 10/13/2011 5:06:00 PM
Many companies are finally treating their data with all the necessary data quality processes, but they also need to align their data with a more complex corporate view. A framework of policies concerning its management and usage will help exploit the data’s usefulness. TEC research analyst Jorge Garcia explains why for a data governance initiative to be successful, it must be understood as a key business driver, not merely a technological enhancement.

Read The Path to Healthy Data Governance

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Unlocking the Value of Competencies: A Look at Competency-based Management
Sherry Fox 9/22/2011 2:18:00 PM
Does your company know the competencies it has and those it needs to support business growth? TEC analyst Sherry Fox looks at how a competency-based approach can help you develop competency models for all your positions, map and evaluate your workforce’s competencies, identify and close critical gaps in skills, as well as improve your overall job placement capabilities and competency development for organizational success.

Read Unlocking the Value of Competencies: A Look at Competency-based Management

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Reconnecting with Cincom Systems
PJ Jakovljevic 9/7/2011 3:53:00 PM
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

Read Reconnecting with Cincom Systems

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