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Back Office and Operations - 2012

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


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Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)
PJ Jakovljevic 1/13/2012 4:36:00 PM
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor execs to see how B2B pricing software allows companies to detect profit anomalies and take rapid pricing actions, increasing their revenues and profits and gaining business agility.

Read Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)

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JD Edwards ERP Products Thriving under Oracle
P.J. Jakovljevic 6/29/2012 4:50:00 PM
TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

Read JD Edwards ERP Products Thriving under Oracle

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Benefits and Pitfalls of Gamification for Consumer Marketing
Gabriel Gheorghiu 6/14/2012 9:48:00 AM
Companies are always looking for ways to attract new customers and retain existing ones. One way to spur interest in their offerings is to apply the principles of games to their sales and marketing strategies. But this is can be tricky. In his article, TEC CRM analyst Gabriel Gheorghiu walks you through the benefits and pitfalls of “gamification,” and offers up some guidelines for ensuring that it brings you the desired results.

Read Benefits and Pitfalls of Gamification for Consumer Marketing

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Assessing FinancialForce.com’s Early Years
PJ Jakovljevic 5/18/2012 4:20:00 PM
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.

Read Assessing FinancialForce.com’s Early Years

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When Is Talent Management Really Right for Your Business?
Sherry Fox 5/11/2012 10:03:00 AM
Many organizations realize that developing and managing talented employees is integral to the success of their business. But how do you know whether your company is ready for talent management? And if so, how do you go about actually managing your talent? In this article, TEC human capital management (HCM) analyst Sherry Fox answers these questions and outlines an approach to an effective talent management initiative.

Read When Is Talent Management Really Right for Your Business?

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4 Steps to Successful Succession Development Planning
Sherry Fox 5/2/2012 1:17:00 PM
So you’ve determined that you need to develop a succession planning strategy in anticipation of the retirement of key personnel. Now what? How do you identify and select the employees for development and who do you need to involve in the process? In her latest article, TEC human capital management (HCM) analyst Sherry Fox outlines key considerations and four essential steps to a successful succession planning initiative.

Read 4 Steps to Successful Succession Development Planning

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What’s Up with xTuple—and Open Source ERP?
P.J. Jakovljevic 4/30/2012 10:56:00 AM
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

Read What’s Up with xTuple—and Open Source ERP?

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Why Your Organization Needs Succession Planning
Sherry Fox 4/25/2012 11:58:00 AM
Succession planning is not a new concept—so why are so many companies not actively planning for the replacement of key positions, and risk losing valuable expert knowledge and skills with the imminent retirement of their leaders? Part of the problem may lie in not being well versed in the topic. TEC human resources (HR) analyst Sherry Fox addresses some FAQ so you can see the value of succession planning for your organization.

Read Why Your Organization Needs Succession Planning

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Waking Up to a “New Day” at Infor
PJ Jakovljevic 4/16/2012 2:58:00 PM
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

Read Waking Up to a “New Day” at Infor

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Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know
Sherry Fox 3/28/2012 10:55:00 AM
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

Read Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know

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Displaying items 11 to 20 of 34
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