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Back Office and Operations - 2012

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


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QAD Explore 2012: Only Good Things Can Come from Talking to the Customer
PJ Jakovljevic 6/4/2012 5:29:00 PM
As a seasoned provider of enterprise applications for manufacturing companies, QAD knows the importance of listening to its clients. In fact, the company has created a customer engagement program to help its customers align their business processes to their strategic business goals. Get the details on this program, as well as a full update from the QAD Explore 2012 user conference in P.J. Jakovljevic’s latest article.

Read QAD Explore 2012: Only Good Things Can Come from Talking to the Customer

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How Airlines Can Stop Getting Murdered by Maintenance Costs
Phil Reney 5/1/2012 9:23:00 AM
Patchwork maintenance repair and overhaul (MRO) systems can cost large airlines millions in duplicated effort, extra inventory, and delays. But with round-the-clock schedules to maintain, few airlines can afford to upgrade to an integrated MRO solution any time soon. Today TEC Analyst Philippe Reney looks at two ways airlines can improve their MRO capabilities without a complete IT overhaul.

Read How Airlines Can Stop Getting Murdered by Maintenance Costs

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Logility: Supply Chain Innovator and Workhorse
PJ Jakovljevic 4/13/2012 4:47:00 PM
Logility, a global provider of collaborative supply chain software solutions, is relatively small, but its functional scope (from planning to execution) and depth of expertise is on par with or stronger than that of its competitors for the markets it serves. TEC principal analyst P.J. Jakovljevic gives an overview of Logility’s capabilities and interviews Logility’s vice president of marketing, Karen Bursa.

Read Logility: Supply Chain Innovator and Workhorse

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ToolsGroup—Going Back to Its SCP Roots
PJ Jakovljevic 2/8/2012 3:30:00 PM
What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains.

Read ToolsGroup—Going Back to Its SCP Roots

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