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Enterprise Resource Planning (ERP) - 2009

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Reaching the Peak of CMMI: How Fast Can You Climb?
Henry Schneider 6/3/2009 12:00:00 AM
Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical success factors for CMMI High Maturity level appraisals; world-class practice for establishment and coaching of a local SEPG group; and the secrets of one organization’s rapid implementation of CMMI High Maturity practices.

Read Reaching the Peak of CMMI: How Fast Can You Climb?

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Two Origins, One Destination? A Look at the Two Main Genres of PLM Solution from the Integration Standpoint
Yu (Kurt) Chen 2/4/2009 12:00:00 AM
There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities, but the gap between them is shrinking thanks to various factors driving the market. Currently, however, the difference still matters in the solution selection process.

Read Two Origins, One Destination? A Look at the Two Main Genres of PLM Solution from the Integration Standpoint

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Top 5 Trends in HR Technology
Sherry Fox 12/2/2009 12:00:00 AM
Recession or not, innovation in HR technology continues to grow—altering the way people work. While there are many new solutions available, here are a few that we’ll be seeing more of in the year ahead.

Read Top 5 Trends in HR Technology

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The Customer Relationship Management Vision: It Starts with Relationships
Michael Chuchmuch 9/16/2009 12:00:00 AM
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.

Read The Customer Relationship Management Vision: It Starts with Relationships

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Bolstering the Call Center with Service Resolution Management Processes
P.J. Jakovljevic 9/4/2009 12:00:00 AM
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

Read Bolstering the Call Center with Service Resolution Management Processes

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Transportation Management Systems: The Glue of the Supply Chain
David Bourque 8/31/2009 12:00:00 AM
With manufacturing now a global industry, moving product throughout complex supply chains remains a challenge for most organizations. But transportation management systems are spearheading the way to help solve the dilemmas of today’s manufacturers, offering functionality that eases the transfer of goods from place to place.

Read Transportation Management Systems: The Glue of the Supply Chain

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HRMS Showdown: Lawson S3 Human Capital Management versus Vista HRMS from PDS
Sherry Fox 8/28/2009 12:00:00 AM
I'm Sherry Fox, human resources (HR) research analyst and manager of Technology Evaluation Centers’ Research Analyst Group. Welcome to this month’s enterprise software Showdown! Today's Showdown compares Lawson S3 Human Capital Management and Vista HRMS from PDS, head-to-head. We hope you find these Showdowns helpful and informative, and invite your comments and questions at asktheexperts@technologyevaluation.com.

Read HRMS Showdown: Lawson S3 Human Capital Management versus Vista HRMS from PDS

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Tactical Human Resources Evolves into Strategic Human Capital Management
P.J. Jakovljevic 8/28/2009 12:00:00 AM
In contrast to traditionally investing in automation technologies for better use of tangible assets, enterprises have begun to invest in optimizing human capital. Human capital management, or talent management, is a set of human resources practices focusing on the acquisition, management, and optimization of the enterprise workforce.

Read Tactical Human Resources Evolves into Strategic Human Capital Management

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Tightening the Chain—Supply Chain Cost-cutting Strategies
TEC staff 7/24/2009 12:00:00 AM
As companies struggle to control costs, the supply chain and management of supply resources have come under scrutiny. The supply chain is one area where a company can achieve quick gains and receive a fast return on investment.

Read Tightening the Chain—Supply Chain Cost-cutting Strategies

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Employee Training in a Recession
Phil Simon 5/27/2009 12:00:00 AM
Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term benefits. This article discusses the increased importance, benefits, and risks of employee training in a recession with respect to enterprise systems.

Read Employee Training in a Recession

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