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Human Capital Management (HCM) - 2007

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
Verónica Inoue 12/31/2007 12:00:00 AM
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

Read 6 Specialists, 6 Industry Domains: Trends for 2008 and 2009

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SaaS-ing the Manufacturing Opportunity
P.J. Jakovljevic 12/14/2007 12:00:00 AM
The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing enterprise resource planning has come from a veteran vendor and SaaS pioneer.

Read SaaS-ing the Manufacturing Opportunity

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Software Selection for Organizations: Are We Becoming Too Web-biased?
Murali Chemuturi,Udaya Sundari Chemuturi 11/2/2007 12:00:00 AM
Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet, businesses have reaped tremendous benefits. Still, Web-based systems may not be the answer for every business.

Read Software Selection for Organizations: Are We Becoming Too Web-biased?

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A Retail Sourcing Suite Built on Experience
P.J. Jakovljevic 10/15/2007 12:00:00 AM
Eqos's mission is to become the leading provider of global sourcing and supplier management solutions for the retail supply chain worldwide. Today, Eqos supports some of the world's top retailers, hosting thousands of users and enabling their collaboration with as many suppliers.

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One Vendor's Quest to Garner a Global Sourcing Ecosystem
P.J. Jakovljevic 10/12/2007 12:00:00 AM
Having started as a business-to-business integration provider for a few major retailers in the United Kingdom, Eqos has evolved into a full-fledged, worldwide provider of global sourcing and supplier management solutions.

Read One Vendor's Quest to Garner a Global Sourcing Ecosystem

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Innovation and Change in Human Resources
Verónica Inoue 9/28/2007 12:00:00 AM
Learning Review's Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación Interamericana de Asociaciones de Gestión Humana), who attended the Human Management Conference held by la Asociación de Recursos Humanos de la Argentina.

Read Innovation and Change in Human Resources

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Applying the Power of Social Networks to Customer Relationship Management
Wayne Thompson 9/19/2007 12:00:00 AM
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

Read Applying the Power of Social Networks to Customer Relationship Management

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Podcast: A Project Manager's Guide to Business Performance Management
Neil Stolovitsky 9/5/2007 12:00:00 AM
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

Read Podcast: A Project Manager's Guide to Business Performance Management

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How One Vendor's Software Solutions Address the Insurance Industry's Unique Issues
P.J. Jakovljevic 7/23/2007 12:00:00 AM
Callidus Software's latest enterprise incentive management and sales performance management product suite for the insurance sector aims at helping insurance carriers improve agent retention and at providing producers with the best service possible.

Read How One Vendor's Software Solutions Address the Insurance Industry's Unique Issues

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How Can Insurance Carriers Retain and Reward True Producers?
P.J. Jakovljevic 7/20/2007 12:00:00 AM
The enterprise incentive management and sales performance management market is evolving rapidly. Callidus Software remains the vendor of choice for some of the largest companies in the world. The vendor is aiming to cement its leadership within the insurance sector.

Read How Can Insurance Carriers Retain and Reward True Producers?

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