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Enterprise Software Articles

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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SAP HANA—One Technology to Watch in 2012 (and Beyond)
P.J. Jakovljevic 1/25/2012 3:58:00 PM
Did you know that SAP HANA is much more than a high-speed analytic appliance? TEC principal analyst P.J. Jakovljevic reveals how HANA is a universal database that will enable companies to analyze large volumes of operational and transactional information in real time, from virtually any data source, and that will eventually deliver an entirely new class of applications that will change the way people think, work, plan, and operate.
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SYSPRO—Taking a Quantum Leap or Simply Becoming Smarter?
PJ Jakovljevic 1/20/2012 4:29:00 PM
What do Einstein’s theory of relativity and quantum theory have to do with SYSPRO? TEC principal analyst P.J. Jakovljevic explains, as he discusses how SYSPRO has applied these famous physics theories to produce a ‘simply smarter’ ERP system and comprehensive ERP framework for effective material, cash, as well as collaborative management for small to midsized manufacturers and distributors in today’s dynamic environment.
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Emptoris: Powered Up to Empower Global 2000 Users
P.J. Jakovljevic 1/10/2012 10:22:00 AM
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.
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A Portrait of the Enterprise Software User in the Pharmaceutical Industry
Rahim Kaba 1/4/2012 4:44:00 PM
The pharmaceutical industry faces strict regulatory requirements in the approval of drugs for treatment of diseases. Software can help pharma successfully manage compliance and risk and quickly bring effective and safe drugs to market. Read this article by TEC product manager Rahim Kaba on the types of software and functional priorities that pharma users seek to streamline their operations and manage regulatory compliance.
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A Product Note: Attensity and the Voice of the Customer
Jorge García 1/12/2012 3:48:00 PM
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.
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