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Manufacturing - 2007
Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.
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Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers
Christina Park,Wayne Thompson 11/5/2007 12:00:00 AM
The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge management strategies across the enterprise—before it’s too late.
Read Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers
QAD: A Software Vendor That Has Survived (if Not Thrived) in the ERP Market
P.J. Jakovljevic 10/5/2007 12:00:00 AM
QAD, a renowned provider of enterprise software solutions for midsized global manufacturers, has outlived many of its contemporaries by maintaining its stronghold in the discrete and process manufacturing sectors. In doing so, the vendor has reached a respected, veteran status.
Read QAD: A Software Vendor That Has Survived (if Not Thrived) in the ERP Market
Eeny, Meeny, Miny, Moe: Software Selection, Its Pitfalls, and How to Avoid Them
Hugh R. Alley 8/22/2007 12:00:00 AM
The process of selecting software can be streamlined by paying close attention to the types and quantities of criteria you use. Better decision processes will distinguish between two key types of criteria and limit the number of criteria considered.
Read Eeny, Meeny, Miny, Moe: Software Selection, Its Pitfalls, and How to Avoid Them
Microsoft Dynamics AX 4.0 for Manufacturing Environments
Dr. Scott Hamilton 4/18/2007 12:00:00 AM
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr. Scott Hamilton. In this second part, design factors related to system usage in manufacturing enterprises are covered.
Read Microsoft Dynamics AX 4.0 for Manufacturing Environments
Knowledge Management: The Core of Service Resolution Management
P.J. Jakovljevic 12/12/2007 12:00:00 AM
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.
Read Knowledge Management: The Core of Service Resolution Management
Integrating Customer Relationship Management and Service Resolution Management
P.J. Jakovljevic 12/7/2007 12:00:00 AM
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.
Read Integrating Customer Relationship Management and Service Resolution Management
Data Governance: Controlling Your Organization’s Mission-critical Information
Lyndsay Wise 12/4/2007 12:00:00 AM
Controlling your company’s key information through data governance is more than just good practice—it can make the difference between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.
Read Data Governance: Controlling Your Organization’s Mission-critical Information
Quote-to-order Solutions and Key Performance Indicators
P.J. Jakovljevic 11/26/2007 12:00:00 AM
Providers of complex products, systems, and services should view quote-to-order (Q2O) systems as enablers that can improve competitive advantage. At the same time, users should remember that Q2O solutions are not necessarily advantageous for all manufacturing departments or businesses.
Read Quote-to-order Solutions and Key Performance Indicators
Quote-to-order: The Major Players in the Manufacturing Arena
P.J. Jakovljevic 11/19/2007 12:00:00 AM
The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.
Read Quote-to-order: The Major Players in the Manufacturing Arena
The Secret of One Vendor's Success in the Retail Supply Chain
P.J. Jakovljevic 10/19/2007 12:00:00 AM
Using the service-oriented architecture concepts of reusability and standards-based interoperability, and based on extensive experience with legacy systems and packaged applications integration, Eqos can deliver pre-configured, cross-enterprise business processes that blend new and legacy functionality into a more coherent process.
Read The Secret of One Vendor's Success in the Retail Supply Chain
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