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Professional Services and Support - 2005

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Interview with Louis Suárez-Potts of OpenOffice.org and CollabNet
Josh Chalifour 7/28/2005 12:00:00 AM
Louis Suárez-Potts speaks about the political and social architecture of open source communities as well as practices for successful oversight of a project. He covers specific examples from his role as community development manager for the OpenOffice.org project.

Read Interview with Louis Suárez-Potts of OpenOffice.org and CollabNet

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Interview with Karl Fogel of Subversion and CollabNet
Josh Chalifour 7/27/2005 12:00:00 AM
Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of coordinating developers as well as the difficulties and advantages of managing an open source, distributed development project.

Read Interview with Karl Fogel of Subversion and CollabNet

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Interview with Jeff Bates of SourceForge.net, Slashdot, and the OSTG
Josh Chalifour 7/26/2005 12:00:00 AM
Jeff Bates's experience in developing and managing SourceForge.net and Slashdot communities sheds light on encouraging the interest of participants in the open source community. He discusses important technology considerations toward aiding distributed software development efforts.

Read Interview with Jeff Bates of SourceForge.net, Slashdot, and the OSTG

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Concerted Disruption, Climb Aboard
Josh Chalifour 7/25/2005 12:00:00 AM
Labeled a disruptive technology, it's changing the landscape of enterprise software development, distribution, and consumption. Open source software is grounded in the strength of its communities. This report and interview series examine how to engage and successfully maintain such communities.

Read Concerted Disruption, Climb Aboard

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Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP
P.J. Jakovljevic 4/15/2005 12:00:00 AM
Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure, organizational stability, and vast capital. However, SMEs should approach this decision with due diligence.

Read Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP

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Enterprise Application Players Keep Refining Value Propositions
P.J. Jakovljevic 4/14/2005 12:00:00 AM
Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and HP have allied to deliver "software as a service" and Oracle/PeopleSoft are also offering hosted solutions, suggesting that "software as a service" are here to stay.

Read Enterprise Application Players Keep Refining Value Propositions

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Why Open Source is Important to You
Bernard Golden 4/13/2005 12:00:00 AM
There are two trends in open source adoption that make it imperative that you consider open source solutions for your future IT initiatives. This article describes each of the trends and discusses their importance for your business.

Read Why Open Source is Important to You

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The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions
P.J. Jakovljevic 4/2/2005 12:00:00 AM
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach.

Read The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions

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Disruptive Innovations? On-demand Pricing Models and Vendors
P.J. Jakovljevic 4/1/2005 12:00:00 AM
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

Read Disruptive Innovations? On-demand Pricing Models and Vendors

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Get on the Grid: Utility Computing
P.J. Jakovljevic 3/31/2005 12:00:00 AM
The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called "grid" computing, it allows customers to purchase processing power and software access as needed, and pay based on how much and how often the software has been used.

Read Get on the Grid: Utility Computing

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