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Customer Relationship Management (CRM) - 1999

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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SAP Finds CRM Partner for Marketing Tools
P.J. Jakovljevic 12/8/1999 12:00:00 AM
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing-planning and campaign-management features to its customer-relationship management suite.

Read SAP Finds CRM Partner for Marketing Tools

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Industri-Matematik Posts 2Q00 Loss But Sells CRM
Steve McVey 12/8/1999 12:00:00 AM
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM.

Read Industri-Matematik Posts 2Q00 Loss But Sells CRM

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Engage AudienceNet Brings Users the Ads They Want To See
D. Geller 12/1/1999 12:00:00 AM
Engage has introduced a new product that delivers ads to users who are most likely to be receptive to them. AudienceNet relies on data collecting, proprietary algorithms and old-fashioned direct marketing savvy to increase clickthrough rates.

Read Engage AudienceNet Brings Users the Ads They Want To See

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Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth
P.J. Jakovljevic 12/1/1999 12:00:00 AM
Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal customer base and a uniquely developed, extensive partner channel within the industry. A long presence on Microsoft's platforms ensures that R&D money has been spent on enhancing product functionality in accordance with the voice of customers and/or the market trends.

Read Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth

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eMachines to Buy FreePC
R. Krause 12/1/1999 12:00:00 AM
Low-cost PC maker eMachines announced it will acquire FreePC Inc

Read eMachines to Buy FreePC

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Key Product Delays Take a Toll on Oracle Users
P.J. Jakovljevic 11/24/1999 12:00:00 AM
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair of highly touted applications slip-prompting possible user defections and problems down the road.

Read Key Product Delays Take a Toll on Oracle Users

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Sybase and MicroStrategy Team on Vertical Market Portal Applications
M. Reed 11/10/1999 12:00:00 AM
"EMERYVILLE, Calif., Nov. 1 /PRNewswire/ -- Sybase«, Inc. (Nasdaq: SYBS) today announced a comprehensive, multi-year licensing, technology and service agreement with MicroStrategy Incorporated (Nasdaq: MSTR). The alliance offers customers MicroStrategy's Intelligent E-Business software coupled with customer relationship management (CRM) and business performance management (BPM) applications. Under the terms of the partnership, Sybase will embed and re-market MicroStrategy Intelligent E-Business Platform for the Industry Warehouse Studios (IWS) offerings."

Read Sybase and MicroStrategy Team on Vertical Market Portal Applications

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QAD Inc.: The Art of Vertical Focus
P.J. Jakovljevic 11/1/1999 12:00:00 AM
QAD is competitive in ease of global multi-site implementation and quality of global service and support. However, QAD's financial position has eroded significantly over the last 18 months, and organizations evaluating QAD products should exercise moderate caution and consider existing functionality only until the Company regains a consistent, profitable financial position.

Read QAD Inc.: The Art of Vertical Focus

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Counting Website Traffic
D. Geller 11/1/1999 12:00:00 AM
Knowing how many people visit your website can help you improve the site and increase revenues. Counting them can be easy or accurate, but not both.

Read Counting Website Traffic

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The Rise or Fall of Internet Advertising
D. Geller 10/29/1999 12:00:00 AM
Is the Internet advertising industry about to crash? Some pundits think so. Researchers and entrepreneurs aren't so sure

Read The Rise or Fall of Internet Advertising

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