Forgot password?
|
|
|
|
Home
We were unable to sign you in.
Please verify your user name and password and try again. If you do not have a TEC account, register now.

Customer Relationship Management (CRM) - 0

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

1999
Sep
2000
Sep
2001
Sep
2002
Sep
2003
Sep
2004
Sep
2005
Sep
2006
Sep
2007
Sep
2008
Sep
2009
Sep
2010
Sep
2011
Sep
2012

blacksep


Sort Articles by Evaluation Centers
Assessing FinancialForce.com’s Early Years
PJ Jakovljevic 5/18/2012 4:20:00 PM
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.
Comments: 
0


Read Assessing FinancialForce.com’s Early Years

imgHeaderSep
What’s Up with xTuple—and Open Source ERP?
P.J. Jakovljevic 4/30/2012 10:56:00 AM
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.
Comments: 
0


Read What’s Up with xTuple—and Open Source ERP?

imgHeaderSep
Epicor Retail: Behind the Counter
P.J. Jakovljevic 4/24/2012 11:03:00 AM
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.
Comments: 
0


Read Epicor Retail: Behind the Counter

imgHeaderSep
A Portrait of the Enterprise Software User in the Education Industry
Rahim Kaba 3/21/2012 2:45:00 PM
Educational institutions are being driven by new technologies and changing student demographics to dramatically change the way they deliver their services. And growth in enrolment requires the proper management of student information, curricula, finances, and human resources. TEC product manager Rahim Kaba reviews TEC market data for a glimpse into the types of enterprise software systems that educational institutions are considering, and the top functional priorities they seek.
Comments: 
0


Read A Portrait of the Enterprise Software User in the Education Industry

imgHeaderSep
Sword Ciboodle—One More BPM-Centric CRM Provider
PJ Jakovljevic 3/20/2012 10:50:00 AM
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.
Comments: 
0


Read Sword Ciboodle—One More BPM-Centric CRM Provider

imgHeaderSep
What’s Microsoft’s Retail Play?
PJ Jakovljevic 2/20/2012 10:10:00 AM
The retail experience is no longer limited to the showroom due to mobile and Web sales, social media, and complex pricing, among other considerations. Read TEC principal analyst P.J. Jakovljevic’s article and see how Microsoft’s recently released end-to-end retail solution, Microsoft Dynamics AX 2012 for Retail, with new point of sale and multi-channel management capabilities can help retailers run their entire business.
Comments: 
0


Read What’s Microsoft’s Retail Play?

imgHeaderSep
Ventyx—Utilities’ One-Stop-Shop Provider?
PJ Jakovljevic 2/2/2012 10:19:00 AM
In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.
Comments: 
0


Read Ventyx—Utilities’ One-Stop-Shop Provider?

imgHeaderSep
A Product Note: Attensity and the Voice of the Customer
Jorge García 1/12/2012 3:48:00 PM
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.
Comments: 
0


Read A Product Note: Attensity and the Voice of the Customer

imgHeaderSep
TradeStone Software Presents Bamboo Rose
P.J. Jakovljevic 5/11/2012 4:26:00 PM
TradeStone’s merchandise lifecycle management (MLM) platform unifies the design, sourcing, ordering, and delivery of private-label and branded goods, allowing fashion, apparel, footwear, and accessories retailers to leverage a “single version of the truth.” The company’s latest innovation, Bamboo Rose, is a global e-market community for retailers and suppliers who want to exchange ideas and product information before they buy.
Comments: 
0


Read TradeStone Software Presents Bamboo Rose

imgHeaderSep
Logility: Supply Chain Innovator and Workhorse
PJ Jakovljevic 4/13/2012 4:47:00 PM
Logility, a global provider of collaborative supply chain software solutions, is relatively small, but its functional scope (from planning to execution) and depth of expertise is on par with or stronger than that of its competitors for the markets it serves. TEC principal analyst P.J. Jakovljevic gives an overview of Logility’s capabilities and interviews Logility’s vice president of marketing, Karen Bursa.
Comments: 
0


Read Logility: Supply Chain Innovator and Workhorse

imgHeaderSep
12
Displaying items 1 to 10 of 17
Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others
A: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
B: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
C: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
D: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
E: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
F: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
G: 1 2 3 4 5
H: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
I: 1 2 3 4 5 6 7 8 9 10 11
J: 1 2 3 4
K: 1 2 3
L: 1 2 3 4 5 6 7 8 9
M: 1 2 3 4 5 6 7 8 9 10 11
N: 1 2 3 4 5
O: 1 2 3 4 5 6 7 8
P: 1 2 3 4 5 6 7 8
Q: 1
R: 1 2 3 4 5 6 7
S: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
T: 1 2 3 4 5
U: 1
V: 1 2
W: 1 2 3 4 5
X: 1
Y: 1
Z: 1
Others: 1

Use this index to search for white papers related to commonly used search terms A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others 
Home  |   Careers  |   Contact Us  |   Glossary  |   Special Offers  |   Software Features & Functions  |   Software Selection Shortcuts  |   Feedback  |   Terms of Use  |   Privacy Policy

©2012 Technology Evaluation Centers Inc. All rights reserved. Search powered by Google