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Sales and Marketing - 2011

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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ABAS Business Software—One Mid-market ERP Vendor to Watch For
PJ Jakovljevic 12/7/2011 3:33:00 PM
ABAS Business Software has built a name for itself as a mid-market enterprise resource planning (ERP) vendor to contend with. In his latest article, TEC principal analyst P.J. Jakovljevic reviews the company’s major ERP offering, describes how the mid-market ERP vendor the differentiated itself from the pack, and talks with Alan Salton to get the president’s perspective on the company’s products, challenges, and strategies.

Read ABAS Business Software—One Mid-market ERP Vendor to Watch For

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
P.J. Jakovljevic 10/31/2011 10:03:00 AM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

Read The Lesser-Known (Social) Facts about Microsoft Dynamics CRM

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The (Underappreciated) Value of B2B Pricing Software
PJ Jakovljevic 10/13/2011 3:03:00 PM
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any enterprise, touching many departments, from sales and marketing to finance. And yet, does anyone know whether their company is making the best pricing decisions? TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises.

Read The (Underappreciated) Value of B2B Pricing Software

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What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com
Sherry Fox,Gabriel Gheorghiu 9/20/2011 10:40:00 AM
Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re looking for a comprehensive training tool for your sales force and an intelligence-based performance measurement tool for your sales leaders, Blackboard Learn for Sales may be the product you’re looking for. Find out more in this exclusive interview with Salesforce and Blackboard execs.

Read What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com

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Reconnecting with Cincom Systems
PJ Jakovljevic 9/7/2011 3:53:00 PM
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

Read Reconnecting with Cincom Systems

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Ariba's 15-Year Journey into the B2B Commerce Cloud
PJ Jakovljevic 6/16/2011 2:27:00 PM
Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

Read Ariba's 15-Year Journey into the B2B Commerce Cloud

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Sage ERP and CRM Portfolio Update: Clarity at Last
P.J. Jakovljevic 5/12/2011 2:15:00 PM
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

Read Sage ERP and CRM Portfolio Update: Clarity at Last

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Using ERP to Deliver E-commerce for Engineer-to-order Companies
Gregory Romanello 5/5/2011 11:29:00 AM
Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach to document management and more efficient project administration. This article outlines the ways that enterprise resource planning (ERP) software can facilitate ETO e-commerce by opening portals to suppliers, project collaborators, and customers.

Read Using ERP to Deliver E-commerce for Engineer-to-order Companies

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Infor Joins the S&OP Fray
P.J. Jakovljevic 5/2/2011 11:09:00 AM
With the release of Infor S&OP 1.0, Infor dispels rumors that it’s not an aggressive product innovator. Learn about the features and functions of Infor S&OP 1.0, a solution addressing every major stage in the sales and operations planning (S&OP) process and enabling fast, confident decision making, and follow a discussion between TEC Principal Analyst P.J. Jakovljevic and Infor’s SCM product managers on the S&OP market.

Read Infor Joins the S&OP Fray

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A Leader in Service Management Tackles Multidimensional Growth
P.J. Jakovljevic 4/6/2011 10:22:00 AM
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

Read A Leader in Service Management Tackles Multidimensional Growth

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