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Event Summary
In
March Healthcare Systems & Solutions announced that The Atlantic Benefits
Company has signed a 5-year ASP agreement for its MemberWEB and ProviderWEB
software products.
HSS has developed a combination of ASP services and web-based software
applications designed to improve communications between employers, payers,
providers, and members. HSS's technology provides health plans a low-cost,
high-quality service that leverages the Internet to offload support transactions,
improve accessibility and integration to customer support call centers.
The company embraces revenue sharing opportunities with its clients through
B2B and B2C transactions and relationships.
Founded
in 1992, The Atlantic Benefits Company has developed a health care delivery
system to service self funded accounts, which is referred to as the "Platinum
Program". The Platinum Program incorporates features of insured and third
party administered programs to create a delivery system that largely reduces
customer complaints, provides the plan sponsor, (employer) with greater
management facilities and is cost competitive. Additionally, The Atlantic
Benefits Company is a single information and billing source for all life
and health benefits offered by the Plan Sponsor.
Market
Impact
"Our
web applications and dynamic architecture will rapidly establish a powerful
Internet-based 'virtual service center' for the physicians, employees,
and health plans doing business with The Atlantic Benefits Company," says
Robert B. Winters, Executive Vice President of HSS. "All participants
will be able to gain secure access to claim detail, benefit plans, eligibility,
provider directories, as well as personalized health information based
on a unique health profile," Mr. Winters added.
Healthcare
Systems & Solutions target market groups are 200 to 3000 employee "lives",
a market largely serviced by the brokerage community and ignored by consulting
firms. When combined these small clusters represent a tremendous market.
Whether
sourcing a health care management service, a purchasing solution or enterprise
application, the move to deliver solutions via the Internet is gaining
momentum. Once established we expect vertical service organizations to
be ripe candidates for partnership or purchase opportunities by the larger
healthcare companies.
User
Recommendations
In "internet" time five years could be a very long time. Organizations
should consider several components before signing long-term contracts.
Support, connectivity, ease of use, security, acceptance, and scalability
are only a few considerations. Healthcare Systems & Solutions solution
is attractive, however it is worth understanding the depth and complexity
the solution offers.