The Power of One
by Brion Schweers
The typical mid-market company that has roughly $350 million in annual revenue, has not fully automated its business processes, and would gladly give up its legacy systems if everything could work from one server, and… Read the Article…
Generating Revenue from Service
by Steve Downton
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been… Read the Article…
Should E-Business Be Inside or Outside of IT?
by William Friend
All the recent management trends from Continuous Improvement to Business Process Re-engineering have had the same issue we see with E-Business. They have enterprise-wide implications and tend to become part of the… Read the Article…
BPM Weaves Data And Processes Together For Real-time Revenues
by David Cameron
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing… Read the Article…
CART 
