Managing the Overflow of E-mails
by Hans Mercx
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation. Read the Article…
The ITIL Version 3 Prescription for Transitioning Services
by Lou Hunnebeck
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition, with a new perspective on all transition phases, including… Read the Article…
What Does Having a Paperless Office Really Mean?
by N’Gai Cobb
Establishing a paperless office may appear to be a daunting task, but if you understand your operational goals, and if you know what to expect from a paperless system, achieving beneficial results are much easier than… Read the Article…
So, You’re Considering a Paperless Office?
by N’Gai Cobb
The concept of the paperless office has been around for many years, but only recently has this concept been turned into reality. This article analyzes the advantages and disadvantages of having a paperless office. Read the Article…
The 2006 ECM West Conference: A Trial from AIIM
by Hans Mercx
The Association for Information and Image Management recently held a conference to educate organizations on the latest content and information management technologies. Among the key topics addressed were emerging trends… Read the Article…
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