Benchmarking: How Am I Really Performing?
by James E. Dion
Benchmarking, as defined by the dictionary, is "a standard against which something can be measured or assessed." But what is benchmarking? What does it do? Why should I do it? What do I benchmark? And how can it help me? Read the Article…
Is Your Store Customer-centric?
by James E. Dion
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and… Read the Article…
The Cha(lle)nging World of Value-added Resellers
by P.J. Jakovljevic
In today's cutthroat business environment, value-added reseller aspirants are seeing the need for faster deployment, improved systems quality, better cost control and resource utilization, and more flexibility to change… Read the Article…
User Recommendations for Pricing Management
by Olin Thompson and PJ Jakovljevic
Price management might improve revenue (by a few percent) and gross margin (even by an umpteen percent), but the truly amazing benefits should only come when price management is integrated with appropriate cost… Read the Article…
The Retail Battleground for Pricing Management
by Olin Thompson and P.J. Jakovljevic
The imperative to respond to constantly-evolving customer requirements more efficiently is driving retailers to look at applications giants to provide standardized software that provides flexible, integrated demand… Read the Article…
Applications Giants Bolster Their Pricing Management Capabilities
by Olin Thompson and P.J. Jakovljevic
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need. However, through partnerships and acquisitions, they are creating viable products, which are… Read the Article…
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