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Enterprise Asset Management (EAM)  
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EAM Showdown! IFS vs. Mincom vs. CHAMPS
by Sadat Zaman
Using our EAM Evaluation Center, we compared Mincom Ellipse, CHAMPS, and IFS head-on. For the overall rankings, we looked at the vendors in two basic configurations: with back-office (HR and financials) functionality,…
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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
by P.J. Jakovljevic
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts…
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Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
by P.J. Jakovljevic
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid…
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Alternative Software Support and Maintenance Options
by P.J. Jakovljevic
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and…
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What Are the Support and Maintenance Options?
by P.J. Jakovljevic
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for…
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What Is the Value Proposition of Support and Maintenance?
by P.J. Jakovljevic
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most…
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Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?
by P.J. Jakovljevic
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their…
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Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?
by P.J. Jakovljevic
Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to…
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The Challenges of Defining and Managing Governance, Risk Management, and Compliance
by P.J. Jakovljevic
A broader, more structured approach is needed to effectively manage governance, risk management, and compliance (GRC). Enterprises will then be better able to guide their people, standardize their processes, and unify…
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Global Trade and the Role of Governance, Risk Management, and Compliance Software
by P.J. Jakovljevic
The growing number of legal and regulatory requirements associated with global trading is one of many reasons enterprises are looking into global trade management applications, and into harnessing the up-and-coming,…
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