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P.J. Jakovljevic - June 1, 2001

Event Summary

On May 2, Epicor Software Corporation (NASDAQ: EPIC), one of leading providers of integrated enterprise and eBusiness software solutions for the mid-market, reported its financial results for the first quarter ended March 31, 2001. The company's license revenue plummeted over 40% to $12.3 million, while service revenue fell 3% to $33.9 million, generating total revenue of $46.9 million a 17% decline compared to $56.6 million for the Q1 2000. Net loss for Q1 2001 was $22.1 million, compared with a net loss for the same period last year of $14.2 million. The net loss for the first quarter 2001 includes various adjustments made to asset values, primarily accounts receivable and capitalized software development costs, to better reflect the current economic environment and geographical market conditions.

Figure 1.

The company also announced that it has completed the sale of its Impresa for MRO division to Avexus, Inc., a software and services company catering to the maintenance, repair, and overhaul (MRO) ERP marketplace for highly engineered assets. Terms and conditions of the divestiture were not disclosed. Epicor believes the sale of this division is in line with the company's expanding focus on collaborative commerce and integrated eBusiness solutions for the mid-market, and that it reflects the company's commitment to its core competencies, increasing shareholder value and enhancing its long-term growth outlook. Epicor pledges to continue to invest in its future while increasing operating efficiencies and improving service levels including leveraging its offshore development facilities. In addition, the company continues to invest in the deployment of new technologies predominantly based on Microsoft's .NET platform.

Epicor also said that as a result of it undergoing various strategic initiatives to reduce its costs, including employee and facility reductions, it will experience a restructuring charge of $6 to $7 million in the second quarter of 2001. Epicor expects its actions to reduce ongoing quarterly costs and expenses by roughly $6 million to $7 million. As a result of the sale of its Impresa division, as well as the uncertainty surrounding demand in the software market and general economic conditions, the company has reduced its revenue forecasts for 2001 and now expects revenues for the year to decrease approximately 14% from 2000 revenues to less than $190 million level. The company, nonetheless, expects to achieve profitability in Q4 2001.

"While the actions we have taken to reduce our cost structure in response to market conditions were difficult, we believe that we have positioned Epicor for success even in these uncertain times," said George Klaus, CEO and chairman. "As we continue to strive to meet our goals, the divestiture of the Impresa division reflects the company's strategy to focus on its core integrated applications suite, which we believe will drive sustained profitable growth for our shareholders. We would like to thank the management and employees of the Impresa division for their dedication and anticipate that Avexus will create promising new opportunities as they continue to build their business and support their loyal customer base."

Market Impact

Epicor's free fall with a steep loss of market share continues. The company struggled throughout 2000, with revenues declining 15% and with a huge net loss of $40.7 million. Now, Epicor expects that once again revenue will fall 14% for the year, although with a dose of stifled optimism and slim profit expectations for 2001. In addition to the economic slowdown reasons cited by the company and to the non-cited fierce competition from Tier 1 vendors, which have also affected most of its brethren, Epicor's situation has been particularly exacerbated by protracted indigestion from the acquisition of DataWorks Corporation, a mid-range manufacturing ERP supplier which with a history of acquisitions of its own, had brought a diverse set of products into the marriage.

Although the acquisition has initially made Epicor one of the largest mid-market ERP vendors, the burden of an unfocused, multi-product and multi-technology (Microsoft, Progress Software, etc.) strategy in markets with diverse dynamics has snowballed sales, R&D, and service & support costs, while diminishing the likelihood these products could stand a chance of long-term success in their respective niches. Epicor has finally admitted it has undertaken too much at once.

The challenge of Web-enabling and integrating its front-office suite to all the diverse back-office suites that run on different platforms, and the delivery of vertical solutions, is simply impossible under current circumstances. Therefore, the divestiture of this non-core product line should both present a financial shot in the arm and should sharpen the company's strategic focus to provide a single point provider for some mid-market enterprises. The similar tack has all but helped Ross Systems turn its business around (see Is Ross Systems Up To A Hat Trick? and Ross Systems Closes Ranks For A (Possible) Turnaround ).

Look for more divestiture attempts from Epicor (e.g., Avante and Vista product lines) so that the company remains focused only on further developing its Microsoft-centric flagship products comprised within its e by Epicor product suite. This might help Epicor remain a prominent mid-market leader. In addition to its focus and understanding of the mid-market, the company has established a solid global infrastructure and product capabilities, as well as a vertical focus for some industries. The current hardships have reportedly not affected its service & support delivery or its customers' satisfaction levels.

Although Epicor offers an implementation guarantee regarding time duration and fixed costs, it might not be good enough without improved financial viability. The bigger and/or more viable competitors will heavily exploit that to deter potential clients from partnering with Epicor. In any case, the long awaited delivery of Epicor's main manufacturing and distribution products as well as porting of all core products onto Microsoft SQL Server database should significantly relieve the company's R&D burden and might improve its general competitiveness.

User Recommendations

While Epicor is just one of a plethora of mid-market vendors reporting dwindling revenues, it is one of those that is hurting the most. 2001 will be very challenging for the company. Users are advised to follow Epicor's new product introductions and keep a close eye on its future performance. While Epicor's solid balance sheet should be further boosted by the recent sale of its Impresa division, its cash resources are not infinite.

The positive sign is the company's more manageable and narrower focus though. But, the "catch 22" for current and potential users is to discern Epicor's corporate strategy viability within the product line/industry in question. Users will benefit from approaching the company and informing themselves about what the company plans for future service & support (or divestiture and/or product stabilization?) of its individual products are and what would the ramifications of migrating (or not) to its new product (or to other vendors') offering be. Users should vigorously question Epicor on its future options and investigate alternative solutions now to fully understand their situation and options. Companies considering a new enterprise solution should be wary of the Epicor's non-core offerings (e.g., Vista, Avante, etc.), until the company more clearly states its future plans.

More comprehensive recommendations for both current and potential Epicor users can be found in Epicor Software Corp.: Completing Painstaking "e"Volution.


 
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Part 2: Market Impact and User Recommendations | INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 1: Recent Developments | Clarity of Vision: Clarify Sold to Amdocs by Nortel | Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 | Way To Go, Ross Systems! | Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2 | MAPICS Unifies The Brand And Interacts For CRM Solutions | IFS Glows Amidst The Mid-Market Gloom | Oracle Makes A U-Turn At The 'All Things To All People' Exit | 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG | 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys | Frontstep Still Awaiting Better Times | Will V8 Help SSA GT Regain Lost Ground? | PeopleSoft Keeps Truckin’ On A Potholed Road Ahead | Epicor Shows Resilience When It Needs It The Most | J.D. Edwards Fires Siebel, Hires YOU | SAP Thrives On Competitors' Plight, In Part | Made2Manage Manages Throughout Soft Market | Microsoft Great Plains Procures eProcure At Last | SAP - A Humble Giant From The Reality Land? Part 5: Challenges and User Recommendations | SAP - A Humble Giant From The Reality Land? Part 4: SAP's Strategy | i2, SAP, Oracle Poised For Showdown in Q4 | SAP – A Humble Giant From The Reality Land? Part 3: Market Impact | SAP - A Humble Giant From The Reality Land? Part 2: Expanding Functionality | SAP - A Humble Giant From The Reality Land? Part 1: Alliances | PeopleSoft Supply Chain Is Music To Mid Market Ears | It Is Possible - SAP And Baan Strange Bedfellows | Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 3: The Challenge of Gaining Competitive Advantage | Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 2: The Implications | Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News | Baan Achieves A Speedy Recovery Despite The Tough Times | Will QAD Finally Get The Break (-Even)? | ROI Systems - A Little ERP Fellow That Gets By | PeopleSoft - Catching Its Second Wind From The Internet Part 3: Predictions and Recommendations | PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges | PeopleSoft - Catching Its Second Wind From The Internet Part 1: About PeopleSoft | MAPICS Clings To Its Customers' Loyalty | SAP Remains One Of The Market’s Beacons Of Hope | SSA Acquires MAX Hoping To Leap From Its MIN | IBM Buys What’s Left of Informix | Invensys Announces New Division - Baan Process | SAP Acquires TopTier To Further Broaden Its Horizons | Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched | IFS Aspires To Capture North American Market Against The Low Tide | Is Intentia Truly Industry’s First In Food Traceability? | QAD Finally Breaks The Red Ink Streak, But… | Epicor Software Corp.: Completing Painstaking "e"Volution Part 2: Evaluating Epicor | J.D. Edwards Saved By SCM, Narrowly, And Only For Now | Epicor Software Corp.: Completing Painstaking "e"Volution Part 1: About Epicor | Infinium Attempts To Better Gain Some Markets' Ear | MAPICS XA Expands BI Offering Through Partnership With Vanguard | Has Intentia Turned The Corner? Almost. | Ross Systems Closes Ranks For A (Possible) Turnaround | PeopleSoft Plays Hardball | Is Made2Manage Made2Survive? Seems So. | Frontstep (Nee Symix Systems) A Step Closer To A Turnaround | SAP Defies Economic Slowdown, For Now | Can Lilly Software Get More VISUAL? | Fourth Shift Hopes To Thrive On China’s Greener Pastures | PeopleSoft Joins The Hunt For SMEs | Extricity Makes a Move into IBM’s Sphere of B2B Influence | Microsoft And Great Plains – A Friendship That Turned Into A Marriage | Oracle Sails Despite Market’s Low Tide; How Far Will It Go? | J.D. Edwards Reaches $1B Milestone In Another Losing Year | e-Catalysts Delivers Digital Marketplace | Made2Manage Systems, Inc.: M2M From A2Z For SMEs? | Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw | IFS Has A Magic Growth Formula; But What About Profitability? | SAP Claims Big Gains In The Low-End Battleground | IBI + IBM = EAI | Baan – What Will The Future In Invensys’ Stable Bring? Part 2: Evaluating Baan | Infinium Ends Its Most Challenging Year | JuxtaComm And IBM Integrate Their Integration Products | Great Plains Unveils New E-Commerce Solution | Great Plains Taps The Web To Deliver Product Support | Epicor Delivers On Milestones, But Its Situation Remains Bleak | Onyx Software: CRM Vendor Battling For Viability | Baan – What Will The Future In Invensys’ Stable Bring? Part 1: About Baan | Intentia Possibly Seeing Daylight | SAP Q3 Results Cause Mixed Reactions | Fourth Shift Tightens Belt To Weather The Drought | PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box' | PeopleSoft – Again A Force To Be Reckoned With? | Another Type Of Virus Hits The World (And Gets Microsoft No Less) | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 2: Evaluating J.D. Edwards | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards | ROI Systems Catching Up With e-Commerce | IBM Aims Renamed UNIX Server at Sun | Catalyst International to Tread Water With SAP Through 2000 | More Vendors Bail on Oracle in Favor of IBM | Great Plains Supply Chain Series To Be Powered By Logility | Infinium and Elcom Walk Down ASP Aisle | SAP Details CRM Plans | J.D. Edwards Closes Out Millennium on an Up Note | Oracle is Word One at Ford | Intentia Floats Vaporware Agent to Replace Business Planning | IBM Announces Netfinity 4000R Super-Thin Server | SAP AG - ERP Leader with a "New Dimension" | Baan Company N.V. - Is the Worst Over? | PeopleSoft on Client/Server and Database Issues | PeopleSoft - Are Business Intelligence and e-Commerce Enough? |


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