What are SAP and Oracle doing?
SAP and Oracle, the undisputed market leaders (at least in the tier one space, since they are still a long way from the success of companies like Microsoft, Intuit, and Sage—the latter having 4.7 million customers in the lower tiers), have certainly been fine-tuning their small to medium business (SMB) go-to-market strategies. SAP recently adjusted its sales organization, and its new SMB sales structure now parallels the mid- and enterprise-level structure, with customers divided into four hierarchical groups based on annual revenue. Customers with revenue in excess of $500 million (USD) are at the top of the hierarchy (meaning that they are characterized as strategic accounts, which are targeted directly or with the help of the tier one consulting partners). Small businesses with up to $100 million (USD) in revenues are addressed entirely through channel partners, with the hybrid (both direct and indirect) approach being applied for the rest of the market (midsized enterprises).
Part Two of the series The Cha(lle)nging World of Value-added Resellers.
Although a third of SAP's revenue comes from medium-sized companies, it still needs to push its SMB offering in order to meet its recently proclaimed lofty goal of expanding to an over 100,000-strong customer base by 2010, thereby driving SMB sales revenues to up to 45 percent of total revenue. SAP has set its sights on more channel business, with a plan to increase its customer base fourfold through partners. So far, the giant has built up a network of over 500 channel partners to serve this market, and in May 2005 started to roll out the PartnerEdge partner support and development program mentioned in Part One of this series. This relatively new partner program is a business framework that makes it easier for SMB-oriented partners to do business with SAP. It rewards partners who are focused on SAP business applications by supporting them in selling, implementation, and development efforts.
Throughout 2005, SAP invested heavily in resources, processes, and systems to build a three-level program that includes new sales and marketing benefits, a collaboration system for partners, and a new partner education system to help train partner sales and technical resources—all in support of long-term customer satisfaction. This program will be deployed globally in phases throughout 2006 (branded as the year of execution), and over time its structure will be expanded beyond SMBs to the rest of the SAP partner community. Incidentally, SAP reported strong growth in 2005 for both the number of partners (a more than 30 percent increase) and customers (now over 9,000, a 73 percent increase).
The SMB market and accompanying partner ecosystem are also critical to Oracle, which has implemented Oracle Partner Network (OPN) SMB-oriented offerings (for instance, the QuickStart Plus program in Europe, the Middle East, and Africa [EMEA]; and OPN Access in North America). These entry-level offerings provide support for new Oracle value-added resellers (VARs) and independent software vendors (ISVs) who want to expand their SMB businesses. Through OPN Access and OPN QuickStart Plus, partners have the opportunity to deliver the enterprise level functionality of Oracle's database and application server products (Oracle Database 10g Standard Edition One and Oracle Application Server 10g Standard Edition One), optimized for their SMB customers. These partner members pay a minimal annual fee, and gain access to technology training roadmaps, sales and marketing kits, developer tool kits, and selected training events and workshops. One should note that OPN Access only gives them resources specific to the sale of Standard Edition One products. To put things into prospective, OPN is a global business network of 15,000 companies delivering enterprise software solutions based on Oracle software. Through access to Oracle's products, education, technical services, and marketing and sales support, the OPN program aims at providing partners with the resources necessary for success, whereas partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle can qualify for the Oracle Certified Partner levels.
Oracle has a comprehensive menu of products and services for organizations of all sizes, needs, and requirements. For one thing, the vendor offers four database versions, which range from its free version, Oracle Database 10g Express Edition, all the way to its enterprise edition, Oracle Database 10g Enterprise Edition. Its business applications solutions also give customers quite a large choice in the market, and include the flagship Oracle E-Business Suite, and recently acquired JD Edwards, PeopleSoft, and Siebel product lines (although these products have arguably had varied success in the lower end of the market and in different regions and industries). For SMBs, Oracle offers a series of lower-priced database and middleware products, including Oracle Database 10g Standard Edition One, Oracle Application Server 10g Standard Edition One, Oracle Database 10g Standard Edition, and Oracle Application Server 10g Standard Edition. Oracle Application Server 10g Standard Edition and Standard Edition One are among the first application servers designed for grid computing, and provide the foundation for adapting existing applications to a service-oriented architecture (SOA), making software assets more flexible in a shifting marketplace.
Oracle's SMB-targeted applications include Oracle E-Business Suite Special Edition, Oracle's JD Edwards Enterprise One, and JD Edwards World. Oracle E-Business Suite Special Edition is an integrated suite of core business applications that streamlines key business processes, such as financials, purchasing, inventory management, order management, manufacturing, and sales force automation (SFA). Oracle E-Business Suite Special Edition was devised to meet the needs of the SMB market by providing a relatively flexible and scaleable solution for growing enterprises, and retains the power of the "whole enchilada" Oracle E-Business Suite, at an affordable cost.
As for penetrating some emerging markets, in March 2006, Oracle announced plans to footprint twenty-six key cities in China and nine smaller cities in India, and to recruit more partners to support the needs of mid-market organizations across key industries in China. To date, these 35 cities have been activated by the mid-market team, and in 16 of these cities, the teams have executed a tech mid-market road show addressing over 2,500 customers and prospects. These cities, with populations ranging from 2 million to 30 million, are among the fastest growing cities in China and India, enjoying gross domestic product (GDP) growths of 10 to 16 percent in 2004, well above respective national GDP growths in 2004.
According to a 2005 status report by China's State Development and Planning Commission on SMBs, China's SMBs hire 75 percent of the country's total workforce, and contribute over half of the national GDP. Mid-market organizations are also reportedly transforming themselves from a labor-intensive model to one of automation, using information technology (IT) to improve productivity and lower costs. In its nearly 16 years of history in China, Oracle has conducted more than 90 percent of its business through partners. Today, China is one of the fastest growing markets for Oracle. Globally, Oracle China climbed to sixth position for new license revenues in fiscal year 2005 (which ended on May 31, 2005), up from tenth, three years before. In the Asian Pacific (excluding Japan), China came first in terms of new license revenues for fiscal year 2005.
As another key part of the new tech mid-market initiative, Oracle plans to establish partnerships (in non-metropolitan cities) with renowned ISVs that have strong capabilities to expand geographic coverage and penetrate vertical industries. Oracle pledges to work with current key partners (such as Digital China, Ingram, and Sonata) in its tech mid-market initiative, including by identifying and recruiting local ISVs. Equipped with development tools from Oracle as well as technical know-how, appointed ISVs will build tailored SMB solutions on top of the Oracle technology platform.
JD Edwards' Rebirth via Channel?
In response to SMB customer demand for continuation of Oracle's JD Edwards Enterprise One software on IBM's platform, Oracle recently announced plans to provide continuous enhancements to the former JD Edwards product lines and to strengthen its partnership with IBM to position the SMB reseller channel for promoting these applications. Specifically, Oracle has increased investment with IBM for joint delivery of these solutions to the SMB market; the investment will support go-to-market activities for these products with Oracle and IBM sales teams and VARs. Additionally, Oracle pledges to also work with IBM to deliver targeted programs supporting VARs with hardware and services programs. Together, Oracle and IBM are responding to user customer and reseller needs by striving to provide a one-stop source for integrated SMB solutions—including application software, middleware, database and hardware, business and technology consulting, rapid implementation and support services, training, certification, and financing programs, all to the end of making it easy to get started. This includes IBM's DB2 database software and eServer offerings.
JD Edwards is a brand that midsized organizations already rely on and trust. Oracle's JD Edwards Enterprise One is a broad suite of modular, pre-integrated industry-specific business applications, designed for relatively rapid deployment and ease of administration; this is suitable for organizations that manufacture, construct, distribute, service, or manage products or physical assets (see JD Edwards Touts Leadership in Collaboration and Flexibility—There Seems to be Some Notable Functionality Too). On the other hand, Oracle's JD Edwards World, built for the IBM "all-in-one" System i business computing solution (formerly the iSeries and AS/400 platforms), offers small businesses a fairly reliable, Web-enabled environment for management of manufacturing plants, inventories, equipment, finances, and people as a synchronized, integrated whole. These modules are tightly integrated and pre-bundled on a single database, helping reduce implementation cost and complexity (see PeopleSoft Revamps World for Its Mid-market "Express" Conquest). The expanded programs resulting from this increased investment aim at making it even simpler, faster, and less expensive to access and deploy solutions based on JD Edwards applications and IBM technology, by providing pre-configured systems that help channel partners and customers speed the time to business benefit.
Small and medium companies typically prefer to work with local VARs specializing in their vertical industry or geographical region, which results in relationships that are strong and based on value augmented by the reseller's expertise. As an example, MSS Technologies Inc., a provider of business management solutions and consulting solutions in the western US, works with Oracle and IBM to provide its mid-market customers manufacturing and financial management IT solutions based on JD Edwards Enterprise One and IBM.
The increased investment is directed at re-establishing and augmenting programs previously in place between JD Edwards and IBM, as well as at delivering new go-to-market programs to facilitate demand generation by IBM resellers for JD Edwards applications. Built on an already strong twenty-five-year relationship between JD Edwards and IBM, which resulted in loyal customers and partners, the new programs funded by this effort are expected to broaden to the Oracle-JD-Edwards-IBM ecosystem. In an effort to grow the current JD Edwards installed base (which has certainly been somewhat disconcerted in the wake of Oracle's acquisitions and the preying tactics of many competitors of late) and target new customers, this investment is also intended to assist in developing regional and country-level go-to-market programs. It will begin rollout in North America in early 2006, with plans to later expand to Europe and Asia, creating a network of resources for SMB customers and solution providers across industries and regions. For more information on the disruptive effects of the Oracle acquisition on the JD Edwards install base, see While Oracle and PeopleSoft Are to Fuse, Competitors Ruse—Leaving Customers (Somewhat) Bemused.
An example of an expanded channel relationship is the JD Edwards distribution program, which will deliver jointly developed, pre-integrated hardware, software, and services offerings through regional solution providers. Additional elements will include joint cooperative marketing to drive application software leads to the channel, and a joint advertising campaign to position and promote channel partners and the combined JD Edwards and IBM solutions in local markets. The companies also plan to leverage IBM's Small and Medium Business Advantage program to provide sales incentives, marketing tools and resources, training, and demonstration capabilities to the SMB channel partners.
This news preceded Oracle's late-April announcement of plans to provide continued enhancements to its IBM-technology-based JD Edwards World and JD Edwards Enterprise One applications beyond 2013, as well as news of Applications Unlimited (Oracle's plan to provide continual development enhancements to current Oracle Applications). This is part of Oracle's strategy to provide more visibility into product roadmaps, and to help customers derive continual success from their application investments. These should be encouraging signals that Oracle plans to protect the investments of JD Edwards customers and allow them to upgrade, if they choose to, at their own pace. The JD Edwards software has been available on the IBM platform for almost 30 years, and with over 4,500 customers globally, there is still tremendous interest in this product combination, from both new and existing customers. To that end, also in April, Oracle announced a new version of JD Edwards Enterprise One, and is expected to release a major new version of JD Edwards World in 2007. These releases are planned to support the most current version of i5/OS (the flagship operating system for IBM System i), and the IBM DB2 data server.
The alliance with IBM comes on the heels of a similar alliance in late 2005, when Oracle and Avnet Technology Solutions announced the expansion of their partnership in a significant effort to broaden global distribution and accessibility of Oracle E-Business Suite Special Edition, JD Edwards Enterprise One, and JD Edwards World offerings for SMBs. Avnet Technology Solutions is an operating group of Avnet, Inc., a global technology sales and marketing organization with more than $4 billion (USD) in annual revenue, and with locations in more than 30 countries (the Avnet parent generates more than $13 billion [USD] in annual revenues through sales in 68 countries). Avnet, long a value-added distributor of Oracle technology, and a Certified Advantage Partner in the Oracle PartnerNetwork, is working with Oracle to build on industry and market expertise to create a new business unit that will begin to authorize an extensive network of solution providers to market, sell, implement, and support Oracle E-Business Suite Special Edition and JD Edwards applications.
The Avnet and Oracle business application initiative were initially rolled out in North America in late 2005, and will expand to Europe and Asia, creating a network of resources for SMB customers and solution providers across industries and regions. The launch includes the establishment of a dedicated Avnet team to market Oracle E-Business Suite Special Edition, and to work with channel partners to sell, implement, and support the software. This will include technical and sales training for Avnet solution providers, developing sales readiness, creating assisted selling models, and providing implementation services.
In addition, Avnet will focus on partner enablement and certification to help partners become fully authorized implementation partners for Oracle applications, including both the JD Edwards line and the Oracle E-Business Suite Special Edition. Avnet and Oracle plan to have a substantial base of fully functional VARs authorized to resell Oracle applications by July 2006, and expect to add to this base incrementally every year.
Forget Not About Microsoft
At the end of 2005, Microsoft announced general availability of five industry-specific solutions developed in close alliance with selected ISVs participating in the nascent Microsoft Industry Builder initiative mentioned in Part One of this series. Although Microsoft has traditionally been exclusively oriented towards resellers (with perhaps some strategic account exceptions), this initiative was developed in the hope of offering proof of the software powerhouse's commitment to working even more closely with a worldwide network of partners to deliver innovative business applications. Both parties hope to deliver a winning group of solutions for their mutual customers, by combining the truly deep industry expertise of qualified best-of-breed partners with Microsoft's modern business applications, support plans, and research and development capabilities.
These industry-specific solutions are a part of the first wave of Microsoft's Industry Builder initiative, which will offer solutions packaged with Microsoft's support offerings and first-class code review. In other words, each of the combined solutions will be treated as a Microsoft Business Solutions (MBS) product, with MBS being responsible for all service and support. To this end, Microsoft is pledging to conduct a stringent code review of all partner-built extensions (via a neutral software testing third party), in order to verify the technical alignment with its software stack. ISV partners, who should certainly benefit from developing their own intellectual property, also must agree to keep current with future additions to Microsoft's platform. The initiative was announced at Convergence 2005, the annual event for organizations which use Microsoft products and services. With the first ISVs having already signed on, support for the initiative has reportedly remained significant, from both business partners and customers. MBS claims to have listened closely to its customers, identified unmet needs, and delivered solutions that meet those needs.
The first five solutions have been designed for businesses that specialize in retail, distribution, process manufacturing, professional services, industrial equipment manufacturing, and field service management. They have been developed for Microsoft Dynamics AX (formerly MBS Axapta), either via the Axapta Morph/X native development environment, or via an interface based on Microsoft.NET. Additional solutions will be released over the next several months. The reasons for starting with Dynamics AX stem from the product's architectural prowess, and the ease with which it can be expanded while preserving all modifications for future migrations and product updates (see Microsoft Axapta: Design Factors Shape System Usage).
The product's strong multi-company and multinational capabilities, combined with solid traditional and horizontal core enterprise resource planning (ERP) functionality (for example, for manufacturing, distribution, project management, and accounting), also position it as the best-attuned Microsoft offering for the upper mid-market. The Industry Builder initiative is also recommended only for select ISVs who have the wherewithal to develop and maintain industry modules in accordance with Microsoft's quality standards, and to package them with a Microsoft support offering. Given the third-party certification cost of about $50,000 (USD), the program is seen as viable for partners that can afford a ballpark figure of at least $1 million (USD) in research and development (R&D) investment per year. True, the product is the youngest in the MBS ERP family, and consequently has the smallest install base of 4,800 installations (compared to over 100,000 for Microsoft Dynamics NAV, formerly Navision, or several tens of thousands for Microsoft Dynamics GP, formerly Great Plains), but the product's client base grew approximately 20 percent in 2005.
The first solutions, available in various countries, including Australia, Belgium, Canada, Denmark, France, Germany, Iceland, the Netherlands, Sweden, the UK, and the US, are the following:
- supply chain execution (SCE) for Microsoft Dynamics AX, by Manhattan Associates Inc.
- process industries for Microsoft Dynamics AX, by Fullscope
- professional services for Microsoft Dynamics AX, by Foliodev LLC
- industrial equipment manufacturing for Microsoft Dynamics AX, by To-Increase
- field service automation for Microsoft Dynamics AX, by Iteration2
The Microsoft Dynamics AX product, which typically covers about 70 percent of the prospective customers' requirements out of the box, has been getting strong consideration both from Microsoft's R&D team and from many ISVs and service providers worldwide. As for the rest of the requirements, up to 20 percent (of the whole) are typically generic to specific vertical industries, with the rest being attributable to each user company's specific needs. Previously, Microsoft would use ISVs to fill the 20 percent industry-specific gap, and a VAR for the 10 percent implementation tweaks, which would then leave the customer with three contracts to manage (and with much finger-pointing in the case of anything going awry).
Microsoft also maintains that although the Industry Builder initiative is currently limited in scope, expansion is on the horizon. As it indicated early in 2005, at Convergence, the giant started with a focus on very specific industries and geographies. But the Industry Builder initiative is global in concept, and the plan is to extend the initiative to other Microsoft Dynamics products later this year. Furthermore, each of these solutions is available to qualified Microsoft partner community members. For instance, Unisys Corp., a global systems integrator focusing on enterprise security, Microsoft enterprise software, open source solutions and support, outsourcing, and real-time infrastructure, works closely with the Industry Builder initiative solution.
Since these solutions were launched, the first Industry Builder initiative customers have reportedly gone live with the solutions, including Gold Kist Inc. and Heritage Bag Co., which are both using Process Industries for Microsoft Dynamics AX developed by Fullscope. Furthermore, since the introduction of the initiative at Convergence 2005, it continues to show momentum, with new ISVs signing on. To that end, Microsoft recently announced a new industry-specific solution for retail, Retail Chain Manager, developed by To-Increase, the software division of Columbus IT Partner USA Inc. In addition, Microsoft-certified partner Blue Fox Enterprise NV has also signed onto the Industry Builder initiative, with an industry solution for textile and apparel (expected to be available with Microsoft Dynamics AX in the second half of 2006).
MBS proudly points to the significant progress of the Industry Builder initiative, with six industry solutions now live on the Microsoft Dynamics AX price list, more than forty-five partners enabled to sell and lead implementations of these solutions across twelve geographies, and several recent wins. Especially worth noting, as an example of the kind of momentum the vendor has been seeing, is the fact that Microsoft VARs have closed more than ten deals for the SCE for Microsoft Dynamics AX solution by Manhattan Associates.
At Convergence 2005, Microsoft also discussed its intent to make its partners industry solutions more visible to customers and partners. Thus, at Convergence 2006, the vendor announced 5,000 industry solutions available to the Microsoft and Microsoft Dynamics community through Microsoft Solution Finder, an online directory of solutions that should allow customers to more easily search for and connect with Microsoft Certified Partners worldwide based on their industry, location, or specific Microsoft product. Using Microsoft Solution Finder, customers and partners can search for solutions offered by more than 220,000 Microsoft partner organizations worldwide. Microsoft Solution Finder can be accessed by existing and prospective customers and partners in eight countries today, including the US, Canada, UK, Denmark, Norway, Germany, Switzerland, and Austria, and the plan is for a total of seventeen countries to have access to the tool by mid-2006.
Many partners have contributed to a growing directory of specific industry solutions, which includes more than 5,000 software applications—more than 2,000 of which are tightly integrated with Microsoft Dynamics business management applications, which include financial management, customer relationship management (CRM), and supply chain management (SCM) solutions, in addition to Microsoft Retail Management System. To ensure the consistency and quality of the Microsoft Dynamics solutions, Microsoft is validating each of these solutions with at least two local customer references. The number of solutions profiled and validated is expected to increase steadily as Microsoft partners continue to add their solution profiles through Microsoft Partner Solution Profiler. On the other hand, the growing number of profiled industry-specific solutions should also help Microsoft identify unfulfilled customer needs and partner opportunities. For example, Microsoft is reportedly using the Microsoft Solution Finder directory to identify solution areas and industries where there are opportunities for existing partners and where targeted partner recruitment is needed. In addition, the profiles are being leveraged to connect partners to other partners.
In the final part of this series, we'll look at other solutions in the ever-changing world of VARs.
Can ERP Meet Your eBusiness Needs?
Part Two: ERP is the Foundation | Can ERP Meet Your eBusiness Needs? | Commerce One Conducts Its Soul-Searching Metamorphosis
Part Two: Challenges and User Recommendations | Commerce One Conducts Its Soul-Searching Metamorphosis | Cincom Acknowledges There Is A Composite Applications Environ-ment Out There
Part Two: Challenges and User Recommendations | Cincom Acknowledges There Is A Composite Applications Environ-ment Out There | Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for a Pronto Solution | Inventory Planning & Optimization:
Extending Your ERP System
Part Three: Business Case for Inventory Optimization Solutions | Inventory Planning & Optimization:
Extending Your ERP System
Part Two: How It Works | Inventory Planning & Optimization:
Extending Your ERP System | Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News? | Ramco Ships Technology And Products.
Part Two: User and Vendor Recommendations | Ramco Ships Technology And Products.
Is This The Future Of Enterprise Applications? | Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Five: User Recommendations | Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Four: Challenges |
Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Three: Market Impact | Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Two: Geac & Baan | Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part One: Ross Systems & SSA Global Technologies | SYSPRO - Awaiting Positive IMPACT From Its Brand Unification
Part Three: Challenges and User Recommendations | SYSPRO - Awaiting Positive IMPACT From Its Brand Unification
Part Two: Market Impact | SYSPRO - Awaiting Positive IMPACT From Its Brand Unification | Caution! Will A Traditional ERP System Help You Deliver Projects? | Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
Part Two: Challenges and User Recommendations | Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? | SAP Weaves Microsoft .NET And IBM WebSphere Into Its ESA Tapestry
Part Three: Challenges and User Recommendations | SAP Weaves Microsoft .NET And IBM WebSphere Into Its ESA Tapestry
Part Two: Market Impact | SAP Weaves Microsoft .NET And IBM WebSphere Into Its ESA Tapestry | Top 10 Reasons For Having A Project Kickoff - Part II | Top 10 Reasons For Having A Project Kickoff - Part I | Lilly Software - Product Enhancements Remain Its Order 'Du Jour'
Part Four: Challenges and User Recommendations | Lilly Software - Product Enhancements Remain Its Order 'Du Jour'
Part Three: Competitive Analysis | Lilly Software - Product Enhancements Remain Its Order 'Du Jour'
Part Two: Market Impact | Lilly Software - Product Enhancements Remain Its Order 'Du Jour' | Will Adonix Provide A Warmer Home To CIMPRO?
Part Three: Challenges and User Recommendations | Will Adonix Provide A Warmer Home To CIMPRO?
Part Two: Market Impact | Will Adonix Provide A Warmer Home To CIMPRO? | ACCPAC -- Being Much More Than Meets The Eye
Part Four: Challenges and User Recommendations | ACCPAC -- Being Much More Than Meets The Eye
Part Three: Market Impact | ACCPAC -- Being Much More Than Meets The Eye
Part Two: Announcements Continued | ACCPAC -- Being Much More Than Meets The Eye | The Art Of Distributed Development Of
Multi-Lingual Three-Tier Internet Applications | Requirements Definition For Package Implementations | Evaluating Alternatives:
Key Questions To Ask When Considering An Alternative ERP/MRP System | Ramco Systems' Users - Winning Big And Speaking Out In Las Vegas | Made2Manage Affirms Its Technological Astuteness
Part 3: Challenges and User Recommendations | Made2Manage Affirms Its Technological Astuteness
Part 2: Strategy | Made2Manage Affirms Its Technological Astuteness | Rapid Prototyping Or Simply Over-hyping | How Much Wisdom Will BRAIN Bring To Agilisys?
Part 2: Challenges and User Recommendations | How Much Wisdom Will BRAIN Bring To Agilisys? | MAPICS To Leap Forward In A Frontstep Way
Part 3: Challenges and User Recommendations | MAPICS To Leap Forward In A Frontstep Way
Part 2: Market Impact | MAPICS To Leap Forward In A Frontstep Way | Best Software To Hold Competition At Bay
Part Four: Challenges & User Recommendations | Best Software To Hold Competition At Bay
Part Three: Market Impact | Best Software To Hold Competition At Bay
Part Two: Strategy | Best Software To Hold Competition At Bay | Ross Systems Shows Poise in 'Big Easy' | Is SSA GT Betting Infini(um)tely On Acquisitions?
Part Four: Challenges and User Recommendations. | Is SSA GT Betting Infini(um)tely On Acquisitions?
Part Three: Complementary Products | Is SSA GT Betting Infini(um)tely On Acquisitions?
Part Two: Market Impact | Is SSA GT Betting Infini(um)tely On Acquisitions? | Epicor Picks Clarus' Bargain At The Software Flea Market
Part 2: Challenges and User Recommendations | Epicor Picks Clarus' Bargain At The Software Flea Market | Cincom Asserts Expertise In CRM For Complex Manufacturers
Part 2: Challenges and User Recommendations | Cincom Asserts Expertise In CRM For Complex Manufacturers | MAPICS Moving On Pragmatically
Part 4: Competition and User Recommendations | MAPICS Moving On Pragmatically
Part 3: Challenges | MAPICS Moving On Pragmatically
Part 2: Market Impact | MAPICS Moving On Pragmatically | Why Systems Fail - The Dead-end of Dirty Data | Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions
Part 4: User Recommendations | Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions
Part 3: Challenges | Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions
Part 2: Market Impact | Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions | PowerCerv Finally Overpowered By The '02 Hurricane Season
Part 2: Strengths and User Recommendations | PowerCerv Finally Overpowered By The '02 Hurricane Season | Data Conversion in an ERP Environment | Agilisys Continues Agilely Post-SCT
Part 3: Challenges and User Recommendations | Agilisys Continues Agilely Post-SCT
Part 2: Market Impact | Agilisys Continues Agilely Post-SCT | J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation
Part 4: Challenges and User Recommendations | J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation
Part 3: Market Impact | J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation
Part 2: FOCUS Announcements Continued | J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation | Fourth Shift's evolution Within SoftBrands' DemandStream
Part 2: Challenges and User Recommendations | Fourth Shift's evolution Within SoftBrands' DemandStream | PeopleSoft Internationalizes Its Mid-Market Forays
Part 2: Challenges & User Recommendations | PeopleSoft Internationalizes Its Mid-Market Forays | Software Piloting: How Do You Fly This Plane | Frontstep Ups The .NET Ante
Part 2: Challenges and User Recommendations | Frontstep Ups The .NET Ante | Geac Hopes To See System21 Shine Again Like 'Aurora'
Part 3: Challenges and User Recommendations | Geac Hopes To See System21 Shine Again Like 'Aurora'
Part 2: Market Impact | Geac Hopes To See System21 Shine Again Like 'Aurora' | Will Glovia Glow Again Through Its Hub And VARs?
Part 2: Challenges and User Recommendations | Will Glovia Glow Again Through Its Hub And VARs? | Lose the Starry-Eyes, Analyze:An Ideal Customer for Relevant INFIMACS | Enterprise Applications Battlefield Mid-Year Scoreboard
Part 4: Other Vendors, CRM, SCP & User Recommendations | Enterprise Applications Battlefield Mid-Year Scoreboard
Part 3: IBM | Enterprise Applications Battlefield Mid-Year Scoreboard
Part 2: Microsoft | Enterprise Applications Battlefield Mid-Year Scoreboard | Beware of Legacy Data - It Can Be Lethal | Adonix Grows Roots Against The Odds
Part 2: Challenges and User Recommendations | Adonix Grows Roots Against The Odds
Part 1 | The Automotive OEMs Might Soon Contract “BRAIN” Damage Part 2: The Future and User Recommendations | The Automotive OEMs Might Soon Contract “BRAIN” Damage Part I | Scala Shows Far More Than A Bit Of A Backbone
Part 3: Challenges and User Recommendations | Scala Shows Far More Than A Bit Of A Backbone
Part 2: Market Impact | Scala Shows Far More Than A Bit Of A Backbone Part 1 | Two Highly Focused Vendors Team For Their Markets' Good | Integration is the Name of the Game in Software Systems | SalesLogix and ACT! Officially Branded As Best Software
Part 2: Challenges and User Recommendations | SalesLogix and ACT! Officially Branded As Best Software | Can 'Intuitive' And 'ERP' Words Be Associated? | The 'Joy' Of Enterprise Systems Implementations
Part 4: User Recommendations | The 'Joy' Of Enterprise Systems Implementations
Part 3: Causes of Failures | The 'Joy' Of Enterprise Systems Implementations
Part 2: Implementation Key Success Factors | The 'Joy' Of Enterprise Systems Implementations
Part 1: Inexorable Statistics | Fast-path Implementations - Are They Good or Bad? | Announcing Agilisys (Formerly SCT’s Process Manufacturing & Distribution Business) - Finally Fully Focused On Process Manufacturing | Datatex and Dan River Apparel Fabrics - Ten Years and Counting | Is Enterprise Market Consolidating? Exactly! | The Old ERP Dilemma - Should We Install The New Release? | Manugistics Indulges In The Open M&A Season.
Part 2: Market Impact, Challenges, and User Recommendations | Manugistics Indulges In The Open M&A Season | Standardizing on One ERP System in a Multi-division Enterprise | Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again
Part 2: Challenges and User Recommendations | Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again
Part 1: Recent Acquisition Announcement | Siebel Rallies Its Integration Alliance Troops
Part 2: Market Impact | INFIMACS Boasts MRP Relevant To MROs | Siebel Rallies Its Integration Alliance Troops
Part 1: Recent Announcements | Lawson Enforces Its Stronghold
Part 2: Market Impact | Lawson Enforces Its Stronghold
Part1: Recent Announcements | iProcess.sct Enters Golden Gate Opportunity | Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion
Part 2: Market Impact | Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion
Part 1: Recent Announcements | Your ERP System is Up and Running-Now What? | Stratyc's Laser-Sharp Focused Tools Retrofit Legacy Systems | Adonix Expands X3 And Its "French Connection"
Part 2: The Future | Baan Resurrects Multi-Dimensionally
Part 4: Challenges & User Recommendations | Baan Resurrects Multi-Dimensionally
Part 3: Market Impact | Ross Systems – A Bright Spot On A Difficult Enterprise Application Landscape | PeopleSoft's Buying Momentum Goes On.
Pageant Participants, Line Up Please!
Part 2: User Recommendations | PeopleSoft's Buying Momentum Goes On.
Pageant Participants, Line Up Please!
Part 1: Market Impact | Feds Buckle Down on Customer Information Security | The Old ERP Dilemma: How Long Should You Pay Maintenance? | Made2Manage Offers New Functionality And A VIP Treatment
Part 2: Market Impact | Made2Manage Offers New Functionality And A VIP Treatment
Part 1: Announcements | Gosh, They Kill Partnerships, Don't They? | The 'Old ERP' Dilemma: Replace or Add-on | J.D. Edwards' CEO Retires Again; This Time For Good? | Lawson Software Braves IPO And Reports Strongly Against The Odds | PSI AG To Become More Germane Globally Via Relevant Partnership | J.D. Edwards On The Mend; This Time Might Be For Real | PipeChain Adds Pragmatism Onto Simplicity | Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7"
Part 2: Market Impact | Ramco Systems - Diversity Marshaled Through Flexibility
Part 3: Challenges and User Recommendations | SAP Farms More Business Out Amid Its Staff Reductions | Ramco Systems - Diversity Marshaled Through Flexibility
Part 2: Market Impact | How Some ERP Vendors Demonstrated - Warts And All
Part 2: Results | Ramco Systems - Diversity Marshaled Through Flexibility | How Some ERP Vendors Demonstrated - Warts and All
Part 1 | Should interBiz Mean Intelligence And Prediction Beyond ERP? - Part 2: Challenges and Market Impact | Is SCT And Logistics.com Partnership A Déjà vu? | Should interBiz Mean Intelligence And Prediction Beyond ERP? | SAP Opens The ‘Miss Congeniality’ Contest | Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 3: Challenges & User Recommendations | Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 2: Market Impact | Navision Enhances Its e-Vision And Looks To Expand Vertically | ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis | ERP Selection Facts and Figures Case Study
Part 1: Business Model Scenarios | Lilly Software Visualizes Its eBusiness Offering, NOW. Part 2: Market Impact | PeopleSoft Remains Rock-Hard And Economy Proof | Lilly Software Visualizes Its eBusiness Offering, NOW | Glovia On B2B Reinventing Trail | Kewill And Microsoft Great Plains To Further Mutually Complement | Soft Economy Dents SAP’s Armored Shield As Well | Syspro Hatches 'Encore' IMPACT On SME Manufacturers. Part 2: Market Impact | PRISM Users Get A Dedicated, Independent Web Community | INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 2: Market Impact and User Recommendations | INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 1: Recent Developments | Clarity of Vision: Clarify Sold to Amdocs by Nortel | Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 2 of 2 | Way To Go, Ross Systems! | Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2 | Geac Awakens On Its Deathbed - Part 2: Geac's Response | What's With Oracle's And SAP's Differing Clairvoyance? | Geac Awakens On Its Deathbed - Part 1: Event Summary | The ERP Market 2001 And Beyond – Part 5: Recommendations | The ERP Market 2001 And Beyond – Part 4: Market Predictions | The ERP Market 2001 And Beyond – Part 3: Rating The Vendors | MAPICS Unifies The Brand And Interacts For CRM Solutions | The ERP Market 2001 And Beyond – Part 2: Vendor Reactions | The ERP Market 2001 And Beyond – Aging Gracefully With The ‘New Kids On The Block’ | Shall Bifurcated Tack Reverse J.D. Edwards’ Bad Spell? | E-Business Sell Side Success at H.B. Fuller | IFS Glows Amidst The Mid-Market Gloom | Business Intelligence Success at Biomet, Inc. | Oracle Makes A U-Turn At The 'All Things To All People' Exit | 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: SAP AG | Sausage Producer Packs Out the Profit with Technology | 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys | Intentia’s Intents To Be More Fashionable | 'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: J.D. Edwards | Frontstep Still Awaiting Better Times | E-Business Customer Service Success at H.B. Fuller Company | Will V8 Help SSA GT Regain Lost Ground? | PeopleSoft Keeps Truckin’ On A Potholed Road Ahead | SCT Extends Into Business Intelligence | Epicor Shows Resilience When It Needs It The Most | ERP Trivia - Every Why Should Have Its Wherefore
Part 2: ERP Key Success Factors | J.D. Edwards Fires Siebel, Hires YOU | ERP Trivia - Every Why Should Have Its Wherefore
Part 1: ERP Trends | Single Source or Best of Breed - The Debate Continues | SAP Thrives On Competitors' Plight, In Part | Can You Add New Life To an Old ERP System? | Made2Manage Manages Throughout Soft Market | Microsoft Great Plains Procures eProcure At Last | SAP - A Humble Giant From The Reality Land?
Part 5: Challenges and User Recommendations | SAP - A Humble Giant From The Reality Land?
Part 4: SAP's Strategy | i2, SAP, Oracle Poised For Showdown in Q4 | SAP – A Humble Giant From The Reality Land?
Part 3: Market Impact | SAP - A Humble Giant From The Reality Land?
Part 2: Expanding Functionality | Lawson Software Means Business With PSA and IPO | SAP - A Humble Giant From The Reality Land?
Part 1: Alliances | PeopleSoft Supply Chain Is Music To Mid Market Ears | It Is Possible - SAP And Baan Strange Bedfellows | Oracle Claims The Worst Is Over And Turns To KISS For A Boost
Part 3: The Challenge of Gaining Competitive Advantage | Oracle Claims The Worst Is Over And Turns To KISS For A Boost
Part 2: The Implications | Oracle Claims The Worst Is Over And Turns To KISS For A Boost
Part 1: The News | NavisionDamgaard Reverts To Navision, But In Name Only | J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories
Part 2: The Implications | J.D. Edwards' QUEST To End Its String Of Pyrrhic Victories
Part 1: The News | Baan Achieves A Speedy Recovery Despite The Tough Times | PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 2: The Implications | PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News | ERP Selection Case Study Audio Conference Transcript | Fed Gives ERP A Shot In The Arm | Will QAD Finally Get The Break (-Even)? | IFS' Tamed Growth + Continued Losses + Increased Competitors' Lobby Talk = Decreased Customer Confidence | ROI Systems - A Little ERP Fellow That Gets By | PeopleSoft - Catching Its Second Wind From The Internet
Part 3: Predictions and Recommendations | PeopleSoft - Catching Its Second Wind From The Internet
Part 2: Strengths and Challenges | Latest Development on Epicor's Trying The Divestiture Tack | PeopleSoft - Catching Its Second Wind From The Internet
Part 1: About PeopleSoft | Epicor To Try The Divestiture Tack, Too | MAPICS Clings To Its Customers' Loyalty | Is Ross Systems Up To A Hat Trick? | SAP Remains One Of The Market’s Beacons Of Hope | The Mid-Market Is Consolidating, Lo And Behold | SSA Acquires MAX Hoping To Leap From Its MIN | IBM Buys What’s Left of Informix | Where Is ERP Headed (Or Better, Where Should It Be Headed)?
Part 4: ASP’s and New Pricing Models | Invensys Announces New Division - Baan Process | Where Is ERP Headed (Or Better, Where Should It Be Headed)?
Part 3: E-Business and Mid-Market Shakeout | Geac Decomposes To Survive | Where Is ERP Headed (Or Better, Where Should It Be Headed)?
Part 2: Product Architecture and Web-Basing | Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 1: Functional Scope and Vertical Focus | SAP Acquires TopTier To Further Broaden Its Horizons | Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched | IFS Aspires To Capture North American Market Against The Low Tide | Is Intentia Truly Industry’s First In Food Traceability? | QAD Finally Breaks The Red Ink Streak, But… | Epicor Software Corp.: Completing Painstaking "e"Volution Part 2: Evaluating Epicor | J.D. Edwards Saved By SCM, Narrowly, And Only For Now | Epicor Software Corp.: Completing Painstaking "e"Volution Part 1: About Epicor | Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard | Infinium Attempts To Better Gain Some Markets' Ear | MAPICS XA Expands BI Offering Through Partnership With Vanguard | Has Intentia Turned The Corner? Almost. | Ross Systems Closes Ranks For A (Possible) Turnaround | PeopleSoft Plays Hardball | Is Made2Manage Made2Survive? Seems So. | Frontstep (Nee Symix Systems) A Step Closer To A Turnaround | Small ERP Vendors Missing The ASP Boat | SAP Defies Economic Slowdown, For Now | Can Lilly Software Get More VISUAL? | Fourth Shift Hopes To Thrive On China’s Greener Pastures | ERP Beginner's Guide In So Many Words | PeopleSoft Joins The Hunt For SMEs | Will 2001 Be The Year Of Baan’s Miraculous Comeback?
Definitely Maybe. | Extricity Makes a Move into IBM’s Sphere of B2B Influence | Microsoft And Great Plains – A Friendship That Turned Into A Marriage | SCT Corporation: The Last Viable Process Manufacturing Vendor Standing? | Oracle Sails Despite Market’s Low Tide; How Far Will It Go? | J.D. Edwards Reaches $1B Milestone In Another Losing Year | QAD’s Costly eTransition Continues | e-Catalysts Delivers Digital Marketplace | Made2Manage Systems, Inc.: M2M From A2Z For SMEs? | Does NavisionDamgaard Merger Mark Further Mid-Market Consolidation? | Essential ERP - Its Functional Scope | The Essential ERP - Its Genesis & Future | Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw | IFS Has A Magic Growth Formula; But What About Profitability? | SAP Claims Big Gains In The Low-End Battleground | Symix Starts New Year Under New Name, But Old Issues Remain | IBI + IBM = EAI | Baan – What Will The Future In Invensys’ Stable Bring? Part 2: Evaluating Baan | Infinium Ends Its Most Challenging Year | JuxtaComm And IBM Integrate Their Integration Products | Great Plains Unveils New E-Commerce Solution | Great Plains Taps The Web To Deliver Product Support | Epicor Delivers On Milestones, But Its Situation Remains Bleak | Onyx Software: CRM Vendor Battling For Viability | What On Earth Is Going On With SSA? | BEA Systems Has A Broad Vision For E-Business Infrastructures | Baan – What Will The Future In Invensys’ Stable Bring? Part 1: About Baan | Big ERP Players Courting Government Agencies | Intentia Possibly Seeing Daylight | Geac Lives By Acquisitions; Will It Die By An Acquisition? | SAP Q3 Results Cause Mixed Reactions | Fourth Shift Tightens Belt To Weather The Drought | PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box' | PeopleSoft – Again A Force To Be Reckoned With? | Another Type Of Virus Hits The World (And Gets Microsoft No Less) | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 2: Evaluating J.D. Edwards | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards | Lawson Software Expands Vertically As Well | ROI Systems Catching Up With e-Commerce | IBM Aims Renamed UNIX Server at Sun | Great Plains’ Latest Product Offering Ready to Stampede the SME Market? | Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms | Navision Executes At a Slower Pace | Symix Systems Front-Steps Into Greener e-Commerce Pastures | Has SAP Found Magic Formula (One) To Learn The Ropes Of Marketing? | Is Baan Showing Signs of Life After Death? | Oracle – How to Disappoint Analysts by Doubling Profits | Ross Systems Ends Year On a Sour Note and Braces Itself For Survivor’s Game | Will Oracle’s Freebie Shot Hurt (Or Only Graze) Siebel? | Great Plains – An SME Market Leader, But At What Cost? | IFS Marches On, Although With a String of Losses | Siebel: Great Plans for Great Plains | Commerce One Holds Announcement Festival | Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care | SynQuest Posts Mixed Results | J.D. Edwards’ Mixed Blessings | QAD Continues to Wade Through Red Ink | eConnections Expands Web With IPNet | Geac Trying Its Luck in Partnering | Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners | New Release For Ariba’s Software | Thru-Put Announces Features For New APS Release | Oracle Applications - An Internet-Reinvented Feisty Challenger | American Software Has Been Starving While Delivering Innovations | Intentia Has Been Bleeding For Its Platform Independence | ERP Belle Époque Officially Ended With the Demise of Baan and SSA | PowerCerv Facing Another Stormy Season | The Pros and Cons of Collaborative Planning | MAPICS Back On Track, But Not Without Restructuring Pains | Global Vendor Negotiation Strategies | Winner Takes All – Siebel Ousts SalesLogix From Solomon’s Deal | PeopleSoft 8 Launched – Anything to Write Home About? | PeopleSoft: No More a Humble Kid From a Rough Neighborhood? | IBM Nabs Another Application Vendor | Catalyst International to Tread Water With SAP Through 2000 | Epicor Software Corp.: How Far From Being 'One-Stop' Shop? | SCT Comes Back With a Vengeance | Lawson Software Marches Over $300M Milestone | SAP Remains Solid While Transitioning | They Can Run, But You Can’t Hide | How Has Made2Manage Systems Been Managing Itself? | Baan Defectors – Is This Only Tip of an Iceberg? | Is Fourth Shift Succeeding in Providing 'Complete Customer Care'? | SAP - A Leader Under Reconstruction | How Detrimental Can a 2nd-In-Charge’s Departure Be? | Can Geac Reshuffle the ERP Standings? | More Vendors Bail on Oracle in Favor of IBM | ERP Getting a New Breath of Fresh Air in Europe | Has Market Been Too Harsh On Great Plains? | Great Plains Supply Chain Series To Be Powered By Logility | J.D. Edwards Chooses Freedom to Choose EAI | Siebel Has Done It Again – This Time with Navision | American Software - A Tacit Avant-Garde? | Ross Systems, Inc.: In Process of Renaissance | How Has MAPICS Been Extending? | PeopleSoft Manufacturing - This Time For Sure?! | i2 Technologies’ Latest Offering: J. D. Edwards OneWorld™ | SAP to Become Leaner, Meaner and More Organized | J. D. Edwards FOCUSes on Active Supply Chain | Infinium Software, Inc.: Having All the Right Cards? | Access Commerce Spices Up North American CRM Fray | No More Mr. Nice Guy With J.D. Edwards | Enterprise Resource Planning Systems Audio Conference | IFS Far Cry From Running Out of Breath | Infinium and Elcom Walk Down ASP Aisle | ROI Systems, Inc.: Will Slow and Steady Remain in the Race? | Baan Yet Another ERP Vendor to Find a Sanctuary Under Invensys’ Wing | MAPICS Red Ink Stained While Extending Its Offering | Intentia’s Growing Pains | Ross Systems’ Renaissance Yet to Happen | Epicor Continues To Bleed | Symix Systems’ Slips Into Red During Its E-Commerce Transition | Will Solomon Finally Satisfy Great Plains’ Insatiable Appetite? | Baan Sinks Deeper into Red Quicksand | Lawson Software’s CRM and ASP Moves – Wise, Bold, Injudicious, Enforced, or Something Else? | Is SAP Stumbling? Perhaps. | Yet Another ‘Big 5 ERP’ CEO Casualty | Navision Software a/s: Mid-market iNvasion | Essential ERP – Current Market Trends – Part II | Will That Wretched ERP Finally Die? Possibly, But Only the Acronym! | Yet Another ERP/CRM Partnership | Oracle Flying High on Q3 Report: Is Gold All That Glitters? | Navision Becoming More Visible | Geac Announces Q3 Results and Acquires CRM Vendor | ERP Demand Being Re-heated | ERP Vendors Venturing into PSA | Solomon Software: Breaking Away from Perception as “Best-of-Breed-Accounting” Vendor | JD Edwards’ Alliances: Is It Too Much of a Good Thing? | GLOVIA to be Resuscitated (Hopefully) | JD Edwards Reports Strong License Revenue Growth in Q1 2000, but… | Intentia Attempts to Become ‘Lean and Mean’ | Vendors Begin to Round Out Their CRM Suites | J.D. Edwards Names SynQuest Preferred Solution | Oracle Integrates Front and Back Office with Applications 11i | PeopleSoft's CEO Steps Down | SSA Seeks Support from Synquest | SAP sets up Apparel and Footwear team | Geac and JBA Join Forces to Form New ERP Giant | Computer Associates, Baan Japan and EXE Announce Strategic Alliance to Provide Total Supply Chain Management Solutions | Oracle to Enlist BPA Systems in its Mid-Market Quest | SAP Lowers Revenue Expectations | Symix Maintains Consistent Profitability Despite Y2K Market Conditions | Software Leasing Trend Slams Baan Earnings | Intentia Americas Gains Momentum with 10 New Deals Inked During Last Two Weeks | MAPICS Reports Solid Profitability Despite Dismal Fiscal 1999 4% Growth | Baan Releases New Supply Chain Products | French Government awards ERP contract to Peoplesoft | Business Software Firms Sued Over Implementation - Lawsuits Bring ERP Problems to Light | Geac Metamorphosises JBA Into Gear, but Cuts 20% of Staff | SAP Details CRM Plans | J.D. Edwards Incurs Further Losses In Third Quarter | Intentia and Dash Associates Team Up | Key Product Delays Take a Toll on Oracle Users | ERP Packages For Midsize Firms in the Works | QAD Reports Third-Quarter--Revenue Rises 56 Percent | Pronto ERP 'Coming to America' | System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues | J.D. Edwards Closes Out Millennium on an Up Note | Boeing Expands Baan Licensing Deal | Oracle Reports Strong Profits | QAD Offers Improved E-Commerce Applications with Greater Flexibility and Customization Capabilities | Heads Roll at Consulting Giant in Wake of SEC Investigation | Is Baan Clinically Dead? | Manhattan Associates Partners with Intentia | PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems | SAP, PeopleSoft Earnings Look Brighter; ERP Strikes Back | Great Plains on a Shopping Spree | Geac Upgrades Accounting And Human-Resources Apps -- SQL Release 6.0 Simplifies Purchasing And HR Services For Midsize Companies | MAPICS, Inc. to Acquire Pivotpoint, Expanding e-business Offerings for Mid-Sized Manufacturing Establishments | PeopleSoft Takes Aim at Foods Industry | ERP Vendors Moving to Aerospace and Defense Markets | PeopleSoft Recuperating Slowly, Hoping to Sink 1999 into Oblivion Quickly | Baan Posts $236 Million Loss and Sells Off Coda for Nearly $40M Less Than It Paid | Symix Expands Its Product Offering While Remaining Profitable | IFS Continues to Blossom | SAP Declares Victory Over Manugistics, Takes Aim at i2 | Food Producer Files $20m Lawsuit Against Oracle | Oracle Loses Again | PeopleSoft Programs Cause Headaches at Number of Universities | Hummingbird Announces Extraction and Portal Strategy for ERP | SAP Posts Solid Q499, but Warns of Q100 | Analysis of Lawson Delivering New Retail Analytic Capabilities | ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database | J.D. Edwards Teams with FRx Software to Improve Reporting Solutions | SAP and HP on the Web Together | Analysis of SAS Institute and IBM Intelligence Alliance | E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating | Oracle is Word One at Ford | SAP's New Level of e-Commerce: mySAP.com | Intentia Floats Vaporware Agent to Replace Business Planning | BAAN Announces "Open World": Business-To-Business Collaboration Over The Internet | Lawson Plays Well With Others | IBM Announces Netfinity 4000R Super-Thin Server | The "S" in SAP Doesn't Stand for Security (that goes for PeopleSoft too) | Oracle Co. - Internet Paradigm Boosts Applications Growth | SAP AG - ERP Leader with a "New Dimension" | Baan Company N.V. - Is the Worst Over? | J.D. Edwards and Numetrix Ponder the Future as One | Symix Sytems: Shifting SME's Focus to Their Customers | MAPICS: Will Customer Satisfaction be Enough? | Intentia: Java Evolution From AS/400 | SSA: Evolving into systems integrator to survive | JBA: Will it remain "@ctive Enterprise"? | Marcam Solutions: Shifting its Focus to MES | Industrial & Financial Systems, IFS AB: Thriving on Product Flexibility and Incremental Deployability | Enterprise Resources Planning (ERP) Market - Dismal 1999, the New Millennium to bring Relief (for Some) | Lawson Software: Self-Evidently Thriving on Innovations | QAD Inc.: The Art of Vertical Focus | Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth | SAP's Dr. Peter Barth on Client/Server and Database Issues with SAP R/3 | PeopleSoft on Client/Server and Database Issues | Baan E-Commerce: a Wing, a Prayer & a Single Platform | J.D. Edwards - Creating OneWorld of Mid-sized ERP Users | PeopleSoft - Are Business Intelligence and e-Commerce Enough? | Q: Who Wants to Marry a Multi-Billionaire? A: Baan -- Foster Care for Its Orphans Needed As Well | Geac Computer Corporation: Mastering Growth by Acquisitions |