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Read Comments <Originally Published - March 26, 2008

Mining is a multifaceted business, one that in many ways parallels a repetitive manufacturing business. The analogy is that exploration and marketing for a mining company, for example, is similar to the marketing research performed by a manufacturer, although a noted difference between the two is that most mines are of sizes to support decades of operation, whereas a manufacturer’s production runs last for much shorter durations.

Here in this article, a loose comparison is drawn between the mining industry and the manufacturing industry, and suggested is a method to follow in order to integrate financial reporting so that auditors can verify results. It concludes with concepts that are required to manage the entire organization.

In a mining company, each department has its own way of measuring outputs, which often is incompatible with legal or shareholder requirements. An enterprise resource planning (ERP) system allows each department to use its own reporting measures. The ERP software transforms data bidirectionally to the standard (legal) business reporting. However, it is this use of disparate methods by departments that causes confusion within the mining company.

The manufacturing industry has learned that integrated scheduling, materials management, production manufacturing, and distribution are the keys to profitability. Yet in a mining company, what is understood in one business department, if managed by non-ERP software such as spreadsheets and tailored stand-alone software, is that financial integration is time-consuming and fraught with errors, and it does not allow a coherent view of the company’s operations or a true measure of annual profit.

Table 1 depicts similarities between the basic departmental structure of a mining company and a manufacturer, but this article focuses specifically on one overview of the departmental structure of mineral mining.

 

Major Mining Company Departments

Major Manufacturer Departments

1.

exploration

market research and product development

2.

ore extraction and excavation

raw material acquisition

3.

transportation

transportation

4.

smelting

manufacturing

5.

sales and marketing

sales and marketing

6.

human resources

human resources

Table 1. The corresponding departments of mining companies and manufacturers.

The Departments of a Mining Company

1. Exploration
Geologists are the mining company’s major explorers. Often the geologist’s work is to follow the ore vein at an existing mine, other times it is fieldwork. The geologist collaborates with the mining engineer in exploration and in extending operations at an existing site.

In the past, the land to be surveyed was walked; samples taken were labeled and put into knapsacks for later analysis. Newer methods now use aircraft with instrumentation to look at anomalies to the earth’s magnetic field as well as at soil colorations and vegetation as indications of vast ore bodies lying beneath the earth’s surface. This primary information is used to limit where the geologists begin the on-foot exploration and the extent of their survey. Once a potential ore-bearing area is targeted, the geologist arrives to take samples.

After a potential ore body is discovered, a secondary, in-depth analysis is performed to determine the economics of building a mine. Other (chemical) research determines the amount of the ores’ accompanying minerals, such as sulfur, gold, uranium, and others. Exploration costs include salaries, camps, insurances, aircraft and electromagnetic equipment, and other machinery and materials needed to estimate the ore body size.

Financial considerations that come after an adequate “ore body size” has been confirmed include a lifetime estimate of the mine (based on a prescribed rate of depletion), labor, installation and amortization of fixed assets; cost of converting currency and royalties; and taxes. All things being favorable, the infrastructure planning for roadways, railways, and so forth is done in conjunction with the ore extraction department.

Exploration costs are based on overheads and on time and materials. Typically, this cost is converted to a per diem charge (dollars per day, amortized over a year).

2. Ore Extraction and Excavation
In a typical manufacturing company, a production order is issued to respond to a sales order, sales contract, or a marketing request to make goods to forecasted sales. The mining industry operates in a similar way. The mining sales contract is more often a multiyear (10 years or more) deal. This deal marks the beginning of the refining or smelting process. Multiple sales contracts combined initiate the mining of the ore. Extraction and transportation of the ore is subject to sales and to seasonal requirements, and these operations are managed by the geologist and the engineering groups. In the extraction environment, analysis is performed to determine decline (the angle of a tunnel or the angle of the walls) at an open pit. This ongoing work allows for maximizing safety while ensuring the lowest cost of excavation possible as the dig expands. Too sharp an angle increases risk of collapse, whereas too shallow an angle cuts into the available area for excavation.

At a working mine, consumables and spare machinery parts are inventoried. Geologists now active in the quality control (QC) role measure the quality of the excavated material and its accompanying minerals. Extraction may be performed by many means, including strip, pit, or in-situ mining (the latter of which uses solutions to dissolve desired metals). As much as possible, the ore is separated from the soil and other accompanying material.

New environmental laws require mining companies to minimize the pollution they might create, with overburden being a prime example. Overburden is the unwanted material that is excavated along with the ore. After separation from the ore, overburden is spread over the exhausted area and covered with topsoil. Other pollutants are recyclable, permitting reuse with a minimal increase in excavation costs. Typically, the financial exercise at the mine is to derive a standard cost per metric ton of metal and to establish a standard quantity of ore that can be extracted to produce a metric ton of metal.

Consumables (e.g., diamond drill bits, dynamite, chemicals, fuel, food, etc.) and fixed assets (e.g., buildings, heavy haul equipment, generators for electricity, air conditioning, etc.) are factored into the cost equation.

Amortizations, depreciation, and the like feed into a set of financial ledgers, weighting factors, and a few transformation rules assigned to each variable, when manipulated, and a cost per metric ton of the ore is derived.

3. Transportation
In the transportation department of large manufacturing organizations, management (logistics) plays a major role in minimizing costs and optimizing delivery routes. But companies in the mining industry have a larger requirement. These companies often need to build their own routes as well as purchase all their rolling stock, since mines are usually located some distance from the smelter or the stockpile area. This stockpile area could be at a wharf, at a smelter, or can even be the ore in transit. (In transit, ore and refined metal are parts of the inventory, and they are added to the measured inventory).

Specific to the mine operation are capital investments for roads, railways, and wharfs and barges needed to haul the ore to the smelter or the delivery of work-in-process metal or finished goods. Actual transportation of product requires another method of costing, based on weight and distance. Truck, rail, and boat each have their weight-distance rates. Costs for fixed assets (overhead cranes or vehicles required for ore transfer from one form of transport mode to another, based on destination) are apportioned out. The operational costs are generally converted and blended to provide an amount per ton–kilometer.

4. Smelting
In a manufacturing factory, inventoried material is scheduled, and the work in process passes multiple workstations, where at every station value is added. A mine operation is somewhat similar. Smelting or refining is the process of converting ore to metal. This is a continuous operation, with ore introduced at the end of the furnace where heating begins. As different metals have different melting points, the ore, which contains these metals, will have each metal siphoned away once its melting point is reached. Value is added as precious metals are extracted from the ore.

Sulfur, an element that accompanies almost every ore, is part of the “raw ore material,” which is consumed in the furnace as part of the mineral extraction process. Sulfur can be the fuel responsible for more then half the heat required to create molten metal. The molten metal is transferred to secondary mixing furnaces. QC activities for blending alloying ingredients, ensuring the purity of the product, and other processing then takes place.

Some internal or external customer contracts demand that the molten metal be poured into molds and then forged to a rough finished product. Other customers take ingot bars for further cold processing. Costs consist of the base smelting, the mixing, the purifying, and transportation. The transportation cost (ton-kilometer rates) is elevated, as the goods shipped require improved handling. The addition of alloys to make a special form of metal increases the finishing or work-in-process costs.

5. Sales and Marketing
The sales and marketing operations for manufacturing and mining are similar. The sales team for mining companies looks to manage contracts for deliveries based on seasonal demand. The metal is now considered make-to-order (MTO) to meet a contract and is shipped, or is considered made-for-stock for on-demand sale. Long-term contract sales for alloys have fixed delivery amounts per business period; other contract sale quantities fluctuate according to the seasons. Sales prices reflect the operations costs and profit requirements.

Marketing’s job is to ensure that a customer does not abandon the company for a competitor, as well as to find new customers or new uses for the company’s products. Again, from marketing and sales comes the pressure to have the lowest operating cost possible in order to maximize profits.

6. Human Resources (HR)
The HR department in a mining company is essentially the same as in the manufacturing industry. Since mining in total is a higher human capital risk business, this department has the added function of either managing its own group insurance, or blending the group insurance in with that provided by the insurance industries. Most mining companies will typically pay the insuring company a compensation to permit fair access cost benefits for all their employees. Some requirements that make mining different from manufacturing depend upon the country it is located in and government requirements. Compliance with government safety requirements is mandatory. For example, an employee working on multiple jobs will result in the company paying multiple hourly rates to the government based on the deemed job risk.

The Recommended Solution? An ERP System

As mentioned before, for the purposes of this article, the mining enterprise has been partitioned into six business areas. These distinct departments try to provide information to each other, with each business area using its own best business practices and measures. If each department had its own business system (as was the case before economical computing), the problems would manifest themselves as such: multiple inconsistent product measures, lack of timely data exchange, difficulty integrating spreadsheets with computer systems, difficulty converting information from one measure to another, problems with audit ability, and poor ability to respond to business or government demands altogether.

To avoid these problems and to be able to perform a financial month-end within days, there has to be some real-time system that each group uses where the yield at each mine is converted to a standard measure. A modern ERP system meets these business needs, and provides other benefits as well.

When preparing to implement an ERP system, a mining company should determine key performance indicators (KPIs) and the business intelligence (BI) functionality required by each department, as well as other research or reporting facilities.

The ERP system needs to be tailored to each revenue- and expense-producing entity (mine site) by providing approved conversion rules for producing standard costs. The system must support measures for fixed assets, variable costs, inventory, material-in-transit costs, and site cleanup. The ERP system must also provide budget forecasting capabilities, including such what-if scenarios as the ability to determine impact assessments for changes in fuel cost, ore grade changes, employment productivity changes, and more.

The main advantage of any ERP system is that it is a comprehensive, real-time system. Some business parameters are fixed constants, while others, such as currency conversions, are date stamped. An ERP system has all the transactions programmed for real-time updates. An invoice, payment, ore shipment, or purchase shows up immediately on the balance sheet. Every department can make use of the company’s up-to-date data.

While many tend to think of mining companies in terms of single-site mining, in reality, mining companies generally operate in more than one country and in more than one currency, and as such, they must ensure compliance with a myriad of government regulations.

Companies today acquire other businesses, sometimes in the vertical market, and other times, in other industries. The main purpose behind acquisitions is to accommodate seasonal fluctuations in the core business. These holdings are usually incorporated into the chosen ERP system.

Why should any company implement an ERP system? Based on the responses of over 1,400 manufacturers to an August 2007 survey by the Aberdeen Group on the reasons for implementing an ERP system, the following statistics were found:

  • availability of low-cost options that minimize risk: 41%

  • pressure from customers or suppliers for data and collaboration: 40%

  • explosive growth: 33%

  • growth beyond a predefined threshold: 29%

  • regulatory compliance requirements: 25%

  • a disastrous event that proved an ERP is essential to operate effectively: 18%

  • mandates from the parent company: 11%

The challenge for any ERP provider is to identify a conversion process that considers all these factors.

A few ERP systems specifically designed for mining are available in the market, and these legacy ERP solutions are functionally very rich. Vendors of these solutions offer tailored packages to match the needs of any company in the mining industry (be it in iron, gold, diamonds, etc.) as shown in table 2.

Company

ERP Product

ERP Product Description

SAP

SAP ERP

Major ERP software for multinational operations

Mincom

Mincom Eclipse

ERP geared to mining industry

Microsoft

Dynamics-GP

Finance emphasis (mining industry customizations)

Epicor

Vantage ERP

Business performance management; customer relationship management; customer service management; financial management; planning and scheduling;  product data management; production management; sales management; supply chain management

SAMSSA

SAMSSA

ERP for small to medium enterprise (SME) mining companies

Oracle

Oracle E-Business ERP

Generalized ERP system for manufacturing and mining

Table 2. Vendors of ERP systems for mining companies.

Today, with the advent of low-cost hardware and competitive forces, ERP solutions for the mining industry are available within the five-digit dollar range. This cost includes hardware, software, licensing, and training.

Early adoption of an ERP system is recommended for mining companies, as its implementation will eliminate the business errors and reporting confusion that a smaller mining company start-up faces as it grows in profitability.


 

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Part 4: ASP’s and New Pricing Models | Invensys Announces New Division - Baan Process | Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 3: E-Business and Mid-Market Shakeout | Geac Decomposes To Survive | Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 2: Product Architecture and Web-Basing | Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 1: Functional Scope and Vertical Focus | SAP Acquires TopTier To Further Broaden Its Horizons | Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched | IFS Aspires To Capture North American Market Against The Low Tide | Is Intentia Truly Industry’s First In Food Traceability? | QAD Finally Breaks The Red Ink Streak, But… | Epicor Software Corp.: Completing Painstaking "e"Volution Part 2: Evaluating Epicor | J.D. Edwards Saved By SCM, Narrowly, And Only For Now | Epicor Software Corp.: Completing Painstaking "e"Volution Part 1: About Epicor | Stalled Navision + Mixed Bag Damgaard = Satisfactory NavisionDamgaard | Infinium Attempts To Better Gain Some Markets' Ear | MAPICS XA Expands BI Offering Through Partnership With Vanguard | Has Intentia Turned The Corner? Almost. | Ross Systems Closes Ranks For A (Possible) Turnaround | PeopleSoft Plays Hardball | Is Made2Manage Made2Survive? Seems So. | Frontstep (Nee Symix Systems) A Step Closer To A Turnaround | Small ERP Vendors Missing The ASP Boat | SAP Defies Economic Slowdown, For Now | Can Lilly Software Get More VISUAL? | Fourth Shift Hopes To Thrive On China’s Greener Pastures | ERP Beginner's Guide In So Many Words | PeopleSoft Joins The Hunt For SMEs | Will 2001 Be The Year Of Baan’s Miraculous Comeback?
Definitely Maybe.
| Extricity Makes a Move into IBM’s Sphere of B2B Influence | Microsoft And Great Plains – A Friendship That Turned Into A Marriage | SCT Corporation: The Last Viable Process Manufacturing Vendor Standing? | Oracle Sails Despite Market’s Low Tide; How Far Will It Go? | J.D. Edwards Reaches $1B Milestone In Another Losing Year | QAD’s Costly eTransition Continues | e-Catalysts Delivers Digital Marketplace | Made2Manage Systems, Inc.: M2M From A2Z For SMEs? | Does NavisionDamgaard Merger Mark Further Mid-Market Consolidation? | Essential ERP - Its Functional Scope | The Essential ERP - Its Genesis & Future | Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw | IFS Has A Magic Growth Formula; But What About Profitability? | SAP Claims Big Gains In The Low-End Battleground | Symix Starts New Year Under New Name, But Old Issues Remain | IBI + IBM = EAI | Baan – What Will The Future In Invensys’ Stable Bring? Part 2: Evaluating Baan | Infinium Ends Its Most Challenging Year | JuxtaComm And IBM Integrate Their Integration Products | Great Plains Unveils New E-Commerce Solution | Great Plains Taps The Web To Deliver Product Support | Epicor Delivers On Milestones, But Its Situation Remains Bleak | Onyx Software: CRM Vendor Battling For Viability | What On Earth Is Going On With SSA? | BEA Systems Has A Broad Vision For E-Business Infrastructures | Baan – What Will The Future In Invensys’ Stable Bring? Part 1: About Baan | Big ERP Players Courting Government Agencies | Intentia Possibly Seeing Daylight | Geac Lives By Acquisitions; Will It Die By An Acquisition? | SAP Q3 Results Cause Mixed Reactions | Fourth Shift Tightens Belt To Weather The Drought | PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box' | PeopleSoft – Again A Force To Be Reckoned With? | Another Type Of Virus Hits The World (And Gets Microsoft No Less) | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 2: Evaluating J.D. Edwards | J.D. Edwards – A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards | Lawson Software Expands Vertically As Well | ROI Systems Catching Up With e-Commerce | IBM Aims Renamed UNIX Server at Sun | Great Plains’ Latest Product Offering — Ready to Stampede the SME Market? | Great Plains' eEnterprise Solution 'N Sync with Microsoft's New Platforms | Navision Executes At a Slower Pace | Symix Systems Front-Steps Into Greener e-Commerce Pastures | Has SAP Found Magic Formula (One) To Learn The Ropes Of Marketing? | Is Baan Showing Signs of Life After Death? | Oracle – How to Disappoint Analysts by Doubling Profits | Ross Systems Ends Year On a Sour Note and Braces Itself For Survivor’s Game | Will Oracle’s Freebie Shot Hurt (Or Only Graze) Siebel? | Great Plains – An SME Market Leader, But At What Cost? | IFS Marches On, Although With a String of Losses | Siebel: Great Plans for Great Plains | Commerce One Holds Announcement Festival | Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care | SynQuest Posts Mixed Results | J.D. Edwards’ Mixed Blessings | QAD Continues to Wade Through Red Ink | eConnections Expands Web With IPNet | Geac Trying Its Luck in Partnering | Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners | New Release For Ariba’s Software | Thru-Put Announces Features For New APS Release | Oracle Applications - An Internet-Reinvented Feisty Challenger | American Software Has Been Starving While Delivering Innovations | Intentia Has Been Bleeding For Its Platform Independence | ERP Belle Époque Officially Ended With the Demise of Baan and SSA | PowerCerv Facing Another Stormy Season | The Pros and Cons of Collaborative Planning | MAPICS Back On Track, But Not Without Restructuring Pains | Global Vendor Negotiation Strategies | Winner Takes All – Siebel Ousts SalesLogix From Solomon’s Deal | PeopleSoft 8 Launched – Anything to Write Home About? | PeopleSoft: No More a Humble Kid From a Rough Neighborhood? | IBM Nabs Another Application Vendor | Catalyst International to Tread Water With SAP Through 2000 | Epicor Software Corp.: How Far From Being 'One-Stop' Shop? | SCT Comes Back With a Vengeance | Lawson Software Marches Over $300M Milestone | SAP Remains Solid While Transitioning | They Can Run, But You Can’t Hide | How Has Made2Manage Systems Been Managing Itself? | Baan Defectors – Is This Only Tip of an Iceberg? | Is Fourth Shift Succeeding in Providing 'Complete Customer Care'? | SAP - A Leader Under Reconstruction | How Detrimental Can a 2nd-In-Charge’s Departure Be? | Can Geac Reshuffle the ERP Standings? | More Vendors Bail on Oracle in Favor of IBM | ERP Getting a New Breath of Fresh Air in Europe | Has Market Been Too Harsh On Great Plains? | Great Plains Supply Chain Series To Be Powered By Logility | J.D. Edwards Chooses Freedom to Choose EAI | Siebel Has Done It Again – This Time with Navision | American Software - A Tacit Avant-Garde? | Ross Systems, Inc.: In Process of Renaissance | How Has MAPICS Been Extending? | PeopleSoft Manufacturing - This Time For Sure?! | i2 Technologies’ Latest Offering: J. D. Edwards OneWorld™ | SAP to Become Leaner, Meaner and More Organized | J. D. Edwards FOCUSes on Active Supply Chain | Infinium Software, Inc.: Having All the Right Cards? | Access Commerce Spices Up North American CRM Fray | No More Mr. Nice Guy With J.D. Edwards | Enterprise Resource Planning Systems Audio Conference | IFS Far Cry From Running Out of Breath | Infinium and Elcom Walk Down ASP Aisle | ROI Systems, Inc.: Will Slow and Steady Remain in the Race? | Baan Yet Another ERP Vendor to Find a Sanctuary Under Invensys’ Wing | MAPICS Red Ink Stained While Extending Its Offering | Intentia’s Growing Pains | Ross Systems’ Renaissance Yet to Happen | Epicor Continues To Bleed | Symix Systems’ Slips Into Red During Its E-Commerce Transition | Will Solomon Finally Satisfy Great Plains’ Insatiable Appetite? | Baan Sinks Deeper into Red Quicksand | Lawson Software’s CRM and ASP Moves – Wise, Bold, Injudicious, Enforced, or Something Else? | Is SAP Stumbling? Perhaps. | Yet Another ‘Big 5 ERP’ CEO Casualty | Navision Software a/s: Mid-market iNvasion | Essential ERP – Current Market Trends – Part II | Will That Wretched ERP Finally Die? Possibly, But Only the Acronym! | Yet Another ERP/CRM Partnership | Oracle Flying High on Q3 Report: Is Gold All That Glitters? | Navision Becoming More Visible | Geac Announces Q3 Results and Acquires CRM Vendor | ERP Demand Being Re-heated | ERP Vendors Venturing into PSA | Solomon Software: Breaking Away from Perception as “Best-of-Breed-Accounting” Vendor | JD Edwards’ Alliances: Is It Too Much of a Good Thing? | GLOVIA to be Resuscitated (Hopefully) | JD Edwards Reports Strong License Revenue Growth in Q1 2000, but… | Intentia Attempts to Become ‘Lean and Mean’ | Vendors Begin to Round Out Their CRM Suites | J.D. Edwards Names SynQuest Preferred Solution | Oracle Integrates Front and Back Office with Applications 11i | PeopleSoft's CEO Steps Down | SSA Seeks Support from Synquest | SAP sets up Apparel and Footwear team | Geac and JBA Join Forces to Form New ERP Giant | Computer Associates, Baan Japan and EXE Announce Strategic Alliance to Provide Total Supply Chain Management Solutions | Oracle to Enlist BPA Systems in its Mid-Market Quest | SAP Lowers Revenue Expectations | Symix Maintains Consistent Profitability Despite Y2K Market Conditions | Software Leasing Trend Slams Baan Earnings | Intentia Americas Gains Momentum with 10 New Deals Inked During Last Two Weeks | MAPICS Reports Solid Profitability Despite Dismal Fiscal 1999 4% Growth | Baan Releases New Supply Chain Products | French Government awards ERP contract to Peoplesoft | Business Software Firms Sued Over Implementation - Lawsuits Bring ERP Problems to Light | Geac Metamorphosises JBA Into Gear, but Cuts 20% of Staff | SAP Details CRM Plans | J.D. Edwards Incurs Further Losses In Third Quarter | Intentia and Dash Associates Team Up | Key Product Delays Take a Toll on Oracle Users | ERP Packages For Midsize Firms in the Works | QAD Reports Third-Quarter--Revenue Rises 56 Percent | Pronto ERP 'Coming to America' | System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues | J.D. Edwards Closes Out Millennium on an Up Note | Boeing Expands Baan Licensing Deal | Oracle Reports Strong Profits | QAD Offers Improved E-Commerce Applications with Greater Flexibility and Customization Capabilities | Heads Roll at Consulting Giant in Wake of SEC Investigation | Is Baan Clinically Dead? | Manhattan Associates Partners with Intentia | PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems | SAP, PeopleSoft Earnings Look Brighter; ERP Strikes Back | Great Plains on a Shopping Spree | Geac Upgrades Accounting And Human-Resources Apps -- SQL Release 6.0 Simplifies Purchasing And HR Services For Midsize Companies | MAPICS, Inc. to Acquire Pivotpoint, Expanding e-business Offerings for Mid-Sized Manufacturing Establishments | PeopleSoft Takes Aim at Foods Industry | ERP Vendors Moving to Aerospace and Defense Markets | PeopleSoft Recuperating Slowly, Hoping to Sink 1999 into Oblivion Quickly | Baan Posts $236 Million Loss and Sells Off Coda for Nearly $40M Less Than It Paid | Symix Expands Its Product Offering While Remaining Profitable | IFS Continues to Blossom | SAP Declares Victory Over Manugistics, Takes Aim at i2 | Food Producer Files $20m Lawsuit Against Oracle | Oracle Loses Again | PeopleSoft Programs Cause Headaches at Number of Universities | Hummingbird Announces Extraction and Portal Strategy for ERP | SAP Posts Solid Q499, but Warns of Q100 | Analysis of Lawson Delivering New Retail Analytic Capabilities | ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database | J.D. Edwards Teams with FRx Software to Improve Reporting Solutions | SAP and HP on the Web Together | Analysis of SAS Institute and IBM Intelligence Alliance | E-Commerce Lesson: Success Gets a Yawn, Failure Takes a Beating | Oracle is Word One at Ford | SAP's New Level of e-Commerce: mySAP.com | Intentia Floats Vaporware Agent to Replace Business Planning | BAAN Announces "Open World": Business-To-Business Collaboration Over The Internet | Lawson Plays Well With Others | IBM Announces Netfinity 4000R Super-Thin Server | The "S" in SAP Doesn't Stand for Security (that goes for PeopleSoft too) | Oracle Co. - Internet Paradigm Boosts Applications Growth | SAP AG - ERP Leader with a "New Dimension" | Baan Company N.V. - Is the Worst Over? | J.D. Edwards and Numetrix Ponder the Future as One | Symix Sytems: Shifting SME's Focus to Their Customers | MAPICS: Will Customer Satisfaction be Enough? | Intentia: Java Evolution From AS/400 | SSA: Evolving into systems integrator to survive | JBA: Will it remain "@ctive Enterprise"? | Marcam Solutions: Shifting its Focus to MES | Industrial & Financial Systems, IFS AB: Thriving on Product Flexibility and Incremental Deployability | Enterprise Resources Planning (ERP) Market - Dismal 1999, the New Millennium to bring Relief (for Some) | Lawson Software: Self-Evidently Thriving on Innovations | QAD Inc.: The Art of Vertical Focus | Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth | SAP's Dr. Peter Barth on Client/Server and Database Issues with SAP R/3 | PeopleSoft on Client/Server and Database Issues | Baan E-Commerce: a Wing, a Prayer & a Single Platform | J.D. Edwards - Creating OneWorld of Mid-sized ERP Users | PeopleSoft - Are Business Intelligence and e-Commerce Enough? | Q: Who Wants to Marry a Multi-Billionaire? A: Baan -- Foster Care for Its Orphans Needed As Well | Geac Computer Corporation: Mastering Growth by Acquisitions |


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