Event Summary
ORLANDO, FL - January 17, 2000 - Today, Kasten Consulting AG (Kasten) Headquartered
in Leverkusen, Germany, announced the purchase of the controlling interest in
IntellAgent Control Corporation (ICC), a Dallas, Texas based Lotus Premier Business
Partner. (Source:Kasten).
Market
Impact
The controlling interest Kasten now has in ICC will enable Kasten to have a
total CRM and customer support solution that can be sold worldwide. IntellAgent
Control Corp produces and supports enterprise relationship management solutions
for the Lotus Notes Domino Platform and automates sales processes.
Prior
to the acquisition, IntellAgent had an installed base of greater than 18,000
seats.
Kasten
is one of the premier Lotus partners in EMEA, with five locations in Germany.
Kasten produces a wide variety of Lotus Notes based products and continues to
acquire other Notes based organizations in order to continue its growth.
User
Recommendations
On the surface, this looks like a good marriage for organizations utilizing
Lotus Notes. However, with all mergers there are always bumps in the road. Make
certain that the corporate strategy and direction following the merger completion
matches your own prior to investing in software and services. We recommend (assuming
you do not already have a IntellAgent Solution in place) is to hold off on purchasing
for a six month period to allow the transition issues to subside.