Amdocs Overhauls Its Marketing
by P.J. Jakovljevic
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance… Read the Article…
Maintenance Scheduling 101
by Lorne MacDonald
Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that trying to automate something that's broken will cause even more… Read the Article…
Lean Asset Management--Is Preventive Maintenance Anti-Lean?
by Olin Thompson
How can we determine the right maintenance strategy for a specific asset? To meet the objectives of lean, we need to evaluate the cost of failure in terms of both not meeting business objectives and any extra cost due… Read the Article…
Continuous Improvement Offers CMMS Maintenance Benefits
by David Berger
Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process’ problem. Critical success factors for the effective use for… Read the Article…
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