Remedy Corporation (NASDAQ: RMDY), a supplier of a range of service management
and infrastructure applications, announced two partnerships that are intended
to enhance its e-procurement offering. Remedy will embed technology from
Requisite Technology, Inc. into Remedy's e-procurement product Purchasing@Work.
Requisite offers a patent-pending search engine BugsEye and catalog management
tool, eMerge. Requisite's technology also appears in products by Oracle
and SAP, among others.
Remedy has also partnered with FutureNext Consulting, Inc. FutureNext
is a mid-market systems integrator specializing in e-commerce. FutureNext
will integrate Purchasing@Work into its consulting practice and provide
implementation and best practices consulting to Remedy customers. It also
has partnerships with Ariba and Concur.
Each of these partnerships is an incremental addition to Remedy's total
offering in the e-procurement arena. Neither provides a unique capability
but the combination adds polish to Remedy's relatively new e-procurement
product. Of the two, the partnership with FutureNext will probably be
more important as it will bring Purchasing@Work into more product selections
and turnkey implementations.
An important extra for both programs is that they will help Remedy support
its Guaranteed@Remedy rapid implementation program; FutureNext will contribute
as an implementation vendor, while Requisite, by offering access to its
eLeader collection of pre-configured catalogs and suppliers, will make
it easier for Remedy to bring customers to the point where they can make
their first meaningful use of their new product.
Catalog management is the dark secret of e-procurement, in the sense that
every product needs to have it but the way it is implemented can make
a huge difference downstream as vendors are added to a marketplace and
older products are dropped. Inclusion of Requisite's technology should
ensure Remedy consideration in most product selections, and its addition
to FutureNext's stable of recommended solutions should spread it quickly
among companies that are looking to have the selection and implementation
performed for them.