Event Summary
ORLANDO, FL, January 17, 2000 - United Messaging, Inc., the leading Massaging
Application Service Provider (ASP), today announced a complete solution for
the management of SMTP messaging services. United Messaging's Message Control
Service provides a comprehensive set of SMTP boundary services including fault
tolerant operations, primary and secondary MX routing, virus detection and blocking,
SPAM prevention, content filtering, disclaimer notice services and messaging
policy management and enforcement. (Source: United Messaging).
Market
Impact
United Messaging is one of the forerunners in dedicated Messaging ASPs. Through
a combination of enhancement offerings such as anti-spam, anti-virus and enhanced
fault tolerance, look to see United Messaging to maintain its foothold at the
head of the messaging ASP pack. One of its primary competitors, Interliant,
based out of Chicago, is another ASP with a positive market share in the messaging
space, but does not focus directly on messaging.
In addition to enhanced product offerings, United Messaging also offers 24x7
helpdesk and monitoring, and provides software, hardware and training where
necessary.
User
Recommendations
One of the most highly visible, mission critical outsourcing applications is
electronic messaging, which makes up the backbone of many corporate organizations.
When evaluating your ASP, verify that it offers built in protection from viruses,
spamming and denial of service attacks. Verify that support is 24x7 and that
monitoring is enabled to prevent unnecessary downtime. Also ask your ASP what
fault tolerant measures it has in place to make sure you get the most "uptime"
as possible. Virtually all ASPs offer guaranteed Service Level Agreements (SLA),
generally ranging from 98% uptime to 99.999% uptime. Of course, the additional
percentage points above 98% cost considerably more due to the requirement for
enhanced hardware implementations. If you are ready to pick a dedicated messaging
ASP, we recommend that United Messaging be on your short list.