Author: PJ Jakovljevic


Epicor’s Global ERP Software to Further Company’s New Customer-centric Approach - Part 3

Epicor Insights 2015 saw Epicor Software announce numerous developments, with many focusing on its global enterprise resource planning (ERP) software, Epicor ERP. In this conference and vendor developments report, PJ looks at CEO Joe Cowan’s decisions and approach, along with key Epicor partnerships and software developments.

What kind of customer-focus can existing and potential customers expect? How could consolidation of support networks impact service and customer value? Read this full... Read More

Epicor’s Global ERP Software to Further Company’s New Customer-centric Approach - Part 2

Epicor Insights 2015 saw Epicor Software announce numerous developments, with many focusing on its global enterprise resource planning (ERP) software, Epicor ERP. In this conference and vendor developments report, PJ looks at CEO Joe Cowan’s decisions and approach, along with key Epicor partnerships and software developments.

What kind of customer-focus can existing and potential customers expect? How could consolidation of support networks impact service and customer value? Read this full... Read More

Epicor’s Global ERP Software to Further Company’s New Customer-centric Approach

Epicor Insights 2015 saw Epicor Software announce numerous developments, with many focusing on its global enterprise resource planning (ERP) software, Epicor ERP. In this conference and vendor developments report, PJ looks at CEO Joe Cowan’s decisions and approach, along with key Epicor partnerships and software developments.

What kind of customer-focus can existing and potential customers expect? How could consolidation of support networks impact service and customer value? Read this full... Read More

Salesforce.com Evolves Its Cloud CRM Software—Exploring User-Focused Lightning Experience

Salesforce.com has a leader in customer relationship management (CRM) software. To strengthen its cloud CRM user experience, one of its latest developments is Lightning Experience for Sales Cloud. TEC principal analyst PJ Jakovljevic explores how users can configure business processes with simple point-and-click tools, plus integrate with back-end enterprise resource planning (ERP) software. Read More

Infor Snatches GT Nexus to Deliver Global Commerce Cloud Platform

Infor hopes to develop its global commerce cloud platform with its recent acquisition of GT Nexus. For customers, this could likely mean more accurate and efficient collaborations between enterprises to design, plan, ship, and deliver products.

PJ looks at the strengths of a cloud commerce network within supply chain management and enterprise resource planning (ERP), with observations and predictions about Infor’s acquisition. Read More

Integrated Marketing Technologies Key to Seamless Omnichannel Customer Experience

In this article, TEC principal analyst PJ Jakovljevic outlines how integrated marketing technologies can help marketing organizations deliver a seamless and consistent omnichannel customer experience. Read about the key components of these solutions and find out what is required to enable a digital transformation. Read More

Manhattan Momentum 2015: All About SCM Software that Builds Commerce-Ready Enterprises - Part 4

At the recent Manhattan Momentum 2015 user conference, supply chain management (SCM) software specialist Manhattan Associates unveiled how it plans to build the “Commerce-Ready Enterprise”, an enterprise that takes advantage of all its resources to better serve its customers. Manhattan Associates’ CEO Eddie Capel outlined how the vendor aims to provide the three key capabilities—exceptional inventory management, supply chain execution, and omnichannel fulfillment—requisite to help SCM software user... Read More

Manhattan Momentum 2015: All About SCM Software that Builds Commerce-Ready Enterprises - Part 3

At the recent Manhattan Momentum 2015 user conference, supply chain management (SCM) software specialist Manhattan Associates unveiled how it plans to build the “Commerce-Ready Enterprise”, an enterprise that takes advantage of all its resources to better serve its customers. Manhattan Associates’ CEO Eddie Capel outlined how the vendor aims to provide the three key capabilities—exceptional inventory management, supply chain execution, and omnichannel fulfillment—requisite to help SCM software user... Read More

Manhattan Momentum 2015: All About SCM Software that Builds Commerce-Ready Enterprises - Part 2

At the recent Manhattan Momentum 2015 user conference, supply chain management (SCM) software specialist Manhattan Associates unveiled how it plans to build the “Commerce-Ready Enterprise”, an enterprise that takes advantage of all its resources to better serve its customers. Manhattan Associates’ CEO Eddie Capel outlined how the vendor aims to provide the three key capabilities—exceptional inventory management, supply chain execution, and omnichannel fulfillment—requisite to help SCM software user... Read More

Manhattan Momentum 2015: All About SCM Software that Builds Commerce-Ready Enterprises

At the recent Manhattan Momentum 2015 user conference, supply chain management (SCM) software specialist Manhattan Associates unveiled how it plans to build the “Commerce-Ready Enterprise”, an enterprise that takes advantage of all its resources to better serve its customers. Manhattan Associates’ CEO Eddie Capel outlined how the vendor aims to provide the three key capabilities—exceptional inventory management, supply chain execution, and omnichannel fulfillment—requisite to help SCM software user... Read More
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