Author: Predrag Jakovljevic


CPQ Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor

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TEC senior analyst P.J. Jakovljevic takes a close look at FPX, formerly known as Firepond, a pioneer in CPQ software that automates the sales process for configurable products and services, including changes in the past couple years and what's new with FPX Version 8.0.

SAP Launches Mobile App for Retail DIY Customer Experience

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SAP SE has announced the general availability of the BILT mobile app, which provides interactive, 3D, voice-guided assembly, repair, and installation instructions in an easy-to-use application for iOS and Android tablets. The intent is to enable manufacturers and empower consumers for ever more popular do-it-yourself (DIY) purchases.

IBM Verse—An E-mail System with Social Intelligence

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IBM announces IBM Verse, a different approach to enterprise e-mail that considers the many ways employees connect every day—e-mail, meetings, calendars, file sharing, instant messaging, social updates, among others—that promises to change the way people work.

Facebook Eyeing Enterprise Social Networking

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The Financial Times reports that Facebook is secretly developing a social Web site for the enterprise called "Facebook at Work"—allowing users to keep their personal profile separate from their professional profile. Get the details in P.J.'s write-up.

Ramco ERP Gets Wearables

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Ramco, provider of cloud-based offerings, launches ERP on wearable devices such as Google Glass and Smart Watch. Find out how ERP on wearables is expected to improve business.

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One

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TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at what the combined companies will be able to offer to customers in terms of customer service and workforce management.

Dataprev Selects IFS Applications

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Brazilian social security information and technology company Dataprev recently selected IFS to provide business intelligence (BI) and document management solutions. This is not a typical IFS customer profile, but this might show that IFS’s solid technology and willingness to partner with others for joint ventures can make the vendor competitive even in non-manufacturing and non-asset-intensive environments.

Microsoft Convergence Europe 2014 Takeaways

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At the recent Microsoft Convergence Europe 2014 conference in Barcelona, Spain, several announcements of new partnerships and product updates were made, including details about a partnership with cloud engagement hub Thunderhead.com and many updates to Microsoft Dynamics products.

Historic Edgewater Hotel Selects Infor SunSystems Financials

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The historic Edgewater hotel in downtown Madison, Wisconsin, has selected the Infor SunSystems hospitality-specific financial management solution. The Edgewater chose Infor SunSystems over other notable contestants because of its accounting and budgeting functionality.

Kronos to Leverage Gamification for Workforce Engagement

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Kronos announces a new feature to its Workforce Central suite to engage and motivate employees and teams through positive reinforcement for good job performance and effective timekeeping.
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