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Author: Predrag Jakovljevic


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When Customer Relationships Meets Business Intelligence Marketing Analysis and User Recommendations
Written By: Predrag Jakovljevic Published On: August 12 2005 For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit. Read More...
Why Are CRM and Analytics Intrinsically Connected?
Written By: Predrag Jakovljevic Published On: August 16 2005 The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems. Read More...
Marquee Vendors Partner for Deepening Inherent CRM and BI Links
Written By: Predrag Jakovljevic Published On: August 17 2005 Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building alliances in order to gain market share and illustrate the value of MA. Read More...
Is 'Sage' Wiser And Better Than 'Best'?
Written By: Predrag Jakovljevic Published On: August 22 2005 The two small-to-medium enterprise (SME) market segment leaders seem to have somewhat different strategies going forward (despite inevitable watching over each other's shoulder), and time will tell who will ultimately win (or maybe both will remain in a stalemate power sharing situation). Read More...
What Do Users Want and Need?
Written By: Predrag Jakovljevic Published On: August 23 2005 At the basic level, users want a more intuitive way to "look inside the business", and they want applications to bring them closer to their operations, such as alerts that can help them handle exceptions or better yet, to act on business events (or even non-events) well before they become exceptions. Read More...
Addressing Channels and the Low-End Market
Written By: Predrag Jakovljevic Published On: August 24 2005 Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers' specific needs. Microsoft has to be in the small business market, which is a springboard or a feeding ground for more scalable products as these businesses grow over time. Read More...
The Market Impact of Two Powerhouses
Written By: Predrag Jakovljevic Published On: August 25 2005 This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One is Microsoft Business Solutions (MBS), the other is UK-based the Sage Group. Read More...
Global versus Local Channel Approach, Who Will Win?
Written By: Predrag Jakovljevic Published On: August 26 2005 There is a clear distinction between the market dynamics within the respective MBS and Sage/Best channels. Read More...
The Technology Choices
Written By: Predrag Jakovljevic Published On: August 27 2005 In the battle between Microsoft Business Solutions (MBS) and the UK-based the Sage Group for the small-to-medium enterprise (SME) market segment, technology choices will be a major factor. Read More...
Who Needs Warehousing Management and How Much Thereof?
Written By: Predrag Jakovljevic Published On: August 30 2005 The warehouse is no longer merely a static storage facility. It now has to use virtually real-time data to closely match supply to demand, eliminate the need to hold excess inventory, and increase the flow of goods throughout the supply chain. Read More...
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