Author: PJ Jakovljevic

SuiteWorld 2015: Review of SuiteCommerce InStore Launch

At SuiteWorld 2015 earlier this month, NetSuite released SuiteCommerce InStore, a new cloud-based product built on NetSuite SuiteCommerce that integrates information from all customer touch points into a single platform—providing customers with a true omnichannel shopping experience. TEC's P.J. Jakovljevic was there to capture all the details. Read his review of the SuiteCommerce InStore product launch.  Read More

Omnichannel CRM Software for Retailers Springs Happy Customers

Nothing turns potential customers away more than a single-channel tunnel vision into your company's inventory and interactions with them. Omnichannel customer relationship management (CRM) software can provide near real-time visibility into all inventory held across a company, whether in-store or online, and into all the touch points with your customers. This will help you provide a seamless, relevant, and personalized shopping experience—and keep your customers happy and coming back for more.  Read More

Sage to Develop Cloud Accounting Software on’s Platform

Sage and recently announced a strategic partnership to leverage their respective leading solutions in small business accounting, payroll, and customer relationship management (CRM) software and cloud software platforms. Sage Life on the Salesforce1 Platform is touted as being a quite customizable cloud accounting software solution that can be used on any device. Read More

Deltek Conference Showcases ERP Software Vendor’s Accomplishments and Goals

There were many highlights at Deltek’s annual Insight conference in late 2014, including enterprise resource planning (ERP) software presentations and networking opportunities. After attending the conference, TEC principal analyst P.J. Jakovljevic, looks at what the project-oriented ERP software vendor presented, with a focus on the conference's theme: the project lifecycle. Read More

PTC Acquires Predictive Analytics Software for IoT Big Data Management

PTC, a developer of product lifecycle management (PLM) software solutions, has acquired ColdLight, a provider of predictive analytics software that uses machine learning technology to extend its Internet of Things (IoT)-focused portfolio for big data management.  Read More

SAS and Toshiba Partner for Retail Customer Analytics

A recent agreement between SAS Institute and Toshiba Global Commerce Solutions promises to provide merchants near real-time retail customer analytics at the point of sale. The integrated offering will help retailers make sense of the big data on their customers, allowing them to garner the necessary insight to better engage and serve their customers. Read More

Microsoft and Adobe Partner to Combine CRM and Marketing Analytics for Better Customer Experience

By providing CRM and marketing analytics, Adobe’s digital marketing automation software will be integrated with Microsoft’s customer relationship management (CRM) software, to transform customer experiences across multiple touch points. Read More

Red Hat Offers Differentiators in Business Process Management Space

In his latest vendor note, TEC's P.J. Jakovljevic takes a close-up look at open source software leader Red Hat, an up-and-coming player in the business process management (BPM) software space. A key differentiator for Red Hat JBoss BPM Suite is the subscription-based pricing model that makes it cost effective to deploy BPM for smaller applications, and for customers who prefer to prove value on a small scale before deploying more widely.  Read More

PTC and ServiceMax Partner for IoT-based Field Service Management Software

PTC recently announced a new partnership with ServiceMax to offer a connected (and thus smarter) field service management software solution with IoT capabilities. This combination should enable customers to initiate remote, predictive, and proactive service, rather than traditional reactive "fire-fighting" service.  Read More

K2 and Box Integrate Cloud Content Management and Workflow for Efficient Business Process Management

To provide a bridge between cloud content management software and the business process workflow, K2 partnered up with Box, a cloud content management service. TEC principal analyst P.J. Jakovljevic talks to K2 CEO and founder Adriaan van Wyk, and looks at what this collaboration could mean for your enterprise. Read More
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