Author: Gabriel Gheorghiu


A Good Scripted Demo Is Key in Software Selection

One of the main challenges in evaluating business software solutions is first creating a good script to demonstrate the software—one that’s neither too vague nor too detailed. If it’s too vague, all the vendors will be able to demonstrate all the criteria listed—and this will have little value for decision makers who need to assess one solution against another. On the other hand, if the script is Read More

A Glance at AVEVA’s Future of Plant Design

AVEVA, a computer aided design (CAD) pioneer, opened its doors under the name CADCentre in 1967 as a breakaway of a research initiative of Cambridge University. Its history is closely related to the Silicon Fen phenomenon, which is the UK equivalent of the high-tech and information technology (IT) hub Silicon Valley. Important milestones in the history of the company include the release of the Read More

Residential Tenancy Is Straightforward-Cloud Tenancy, Not So Much

You have two major options if you're looking for a place to live: own or rent. The pros and cons are fairly straightforward and break down as follows:RentOwnResources(Garage, laundry room, elevator, etc.)SharedNot sharedFeesRent and utilities onlyMortgage, utilities, repairs, maintenance fees, taxes … In a simple world, cloud computing would consist of “renting” everything, and opening Read More

Introducing the New Workforce Ready-Kronos’ Cloud Offering for SMBs

Kronos is one of the most important players in the human resources (HR) software market, with a global presence (serving 100+ countries), $820 million (USD) in annual revenue, more than 3,500 employees, and 30+ million users worldwide. Until recently, the vendor had mostly focused on large enterprises, with its flagship product, the Kronos Workforce Central suite. This changed with the recent Read More

SimplyDigi LMS Is Now TEC Certified

We recently certified SimplyDigi's learning management suite (LMS) , and I wanted to share my first impressions of the product with you. SimplyDigi was founded in Delaware (US) in 1999 and offers two products: SimplyDigi LMS/LCMS (Learning Content Management System) and DigiCast (for live classroom and meeting events). Both solutions were developed entirely in-house by SimplyDigi, and the Read More

What’s New in Siemens PLM Tecnomatix 10.1

Tecnomatix became part of the Siemens PLM family of products in 2007, having been created in 1983 in Israel to offer manufacturing process management (MPM) solutions. It acquired Unicam Software (a provider of software to manage the production of printed circuit boards) in 1999 and USDATA (a provider of the production control solution FactoryLink and manufacturing execution system Xfactory) in Read More

Epicor's Vision and Strategy for Cloud ERP

I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some of the highlights of Epicor’s vision and strategy for cloud enterprise resource planning (ERP). Epicor has since 2010 offered a scaled-back Epicor Express Edition of the Epicor 9 (Epicor ERP) solution. The express edition is Read More

Your 360-degree View of the Customer: Keep the Customer in View

Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to Read More

Product End-of-life: A Primer

There are five stages that usually make up the lifecycle of a product: introduction, growth, maturity, decline, and termination. During introduction, companies typically focus on the success of the product. Maturity is the stage when their focus is to take advantage of momentum and sell as much as possible. Only during maturity or decline do they start worrying about product end-of-life—which Read More

A Quick Look at Version 6.5 of Sugar CRM Professional

Sugar CRM announced the latest version of its customer relationship management (CRM) solution at Sugarcon 2012, its annual conference. After the event, I had a very interesting conversation with Jan Sysmans, senior director of product marketing, and Chris Bucholtz, editor-in-chief of CRM Outsiders, and would like to share the most interesting findings here with you. Version 6.5 Read More
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