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Author: Jorge Garcia


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BI Software Implementation Success: The Human Factor
Written By: Jorge Garcia Published On: July 7 2011 We are easily convinced that having the right business intelligence (BI) application will help us achieve total control over our business and increase the return on investment (ROI) of our data. While BI solutions undeniably have this potential, the success of a BI software implementation depends on several factors. TEC Research Analyst Jorge García looks at the role of the human factor in your implementation project. Read More...
The Path to Healthy Data Governance
Written By: Jorge Garcia Published On: October 13 2011 Many companies are finally treating their data with all the necessary data quality processes, but they also need to align their data with a more complex corporate view. A framework of policies concerning its management and usage will help exploit the data’s usefulness. TEC research analyst Jorge Garcia explains why for a data governance initiative to be successful, it must be understood as a key business driver, not merely a technological enhancement. Read More...
About Big Data
Written By: Jorge Garcia Published On: November 18 2011 There may not be a consensus with respect to just how big "big data" is, but not many people will disagree that managing these huge amounts of data represents a challenge. TEC research analyst Jorge Garcia discusses the key issues surrounding big data, the different ways to manage it, and the major vendors offering big data solutions. Read More...
A Product Note: Attensity and the Voice of the Customer
Written By: Jorge Garcia Published On: January 12 2012 Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty. Read More...
Role of In-memory Analytics in Big Data Analysis
Written By: Jorge Garcia Published On: March 16 2012 Organizations today need to handle and manage increasingly large volumes of data in various formats and coming from disparate sources. Though the benefits to be gained from analysis of such big data are immense, so are the inherent challenges, including need for rapid analysis. In his article, TEC BI analyst Jorge García discusses how in-memory analytics helps address these challenges and reap the benefits hidden in big data. Read More...
The Path to Healthy Data Governance through Data Security
Written By: Jorge Garcia Published On: April 24 2012 Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business intelligence (BI) analyst Jorge García looks the risks and issues that companies face with securing their data, the importance and advantages of data security, and outlines a path that companies can follow to achieve data security as part of an overall data governance initiative. Read More...
The “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management
Written By: Jorge Garcia Published On: June 29 2012 Have you ever shelved a business process because it was getting too complex? Or because you felt like you were dealing with an “exceptional” situation? According to TEC analyst Jorge García, you may be suffering from “case-by-case” syndrome—and it’s holding your business back. Read this article to find out why business processes are so important, and how to build them the right way. Read More...
Displaying results 211-217 (of 217)
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