Author: Raluca Druta

Innovative HCM Technologies: A Look at Emerging Solutions for Recruitment and Employee Engagement

Specialized human capital management (HCM) solutions in specific areas such as recruitment and employee engagement can be a good fit for companies that don’t need a full HCM suite or a best-of-breed solution, or those constrained by a limited budget for their HCM initiatives. This report looks at eleven specialized players in the HCM market and how they are using innovative technologies to fit smaller HCM budgets and specialized HCM needs. Read More

SAPinsider CRM 2015—All About Attaining Better Customer Engagement

The recent CRM 2015 event, a joint venture between SAP and SAPinsider, afforded attendees a glimpse into SAP's innovations and strategies in the customer relationship management arena. TEC CRM analyst Raluca Druta was there to capture all the details. Get Raluca's take on how SAP can help you better engage your customers across multiple channels, so that you can keep your clients happy and grow your business.  Read More

TEC 2015 HCM for Midsize Enterprises Buyer's Guide

The midsize enterprise is not a uniform concept. It takes several forms that require different levels of software capabilities and robustness. In particular, the human capital management (HCM) software requirements of smaller midsize companies (100–1,000 employees) and larger midsize companies (1,000–5,000 employees) vary considerably. Some vendors specialize in one of these two major segments, while others offer reduced versions of their enterprise class solutions to smaller mid-market clients.

This... Read More

TEC 2015 Certification Report Zavanti CRM

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  • Published: March 27 2015
Zavanti CRM is now certified by TEC for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. Zavanti CRM covers the full customer engagement cycle—from capturing and qualifying a lead, to converting the lead into an opportunity and tracking the state of the opportunity with commercial information, to further converting that opportunity into a project.

Zavanti's front-end CRM system is an adaptation of Microsoft Dynamics CRM. Zavanti CRM leverages... Read More

HCM Best Practices for Midsize Businesses

Midsize organizations find themselves in a unique position: they have surpassed smaller organizations in number of employees, business capabilities, and revenue, but have not usurped their stronghold of the business landscape as have larger corporations. How should these organizations manage their human capital and continue to grow their business and effectively compete in the market?

TEC human capital management (HCM) analyst Raluca Druta thinks midsize businesses must take HCM lessons... Read More

New Hires—Ensuring Their Expectations Are Met

Your organization is in the process of recruiting talent from around the globe. What happens after the recruiting process is over? You need to make sure that the expectations of these new hires are met—so they can start being productive members of your organization. Onboarding technology helps in that regard. Find out how.  Read More

Retail Retold: How the Internet of Things Is Evolving Omnichannel Retail

Most merchants and consumers have adjusted to the multi-device, multichannel environment known as omnichannel retailing. But there are real challenges that the omnichannel environment brings to the retail industry, even before considering how the Internet of Things (IoT) will amplify the complexity. P.J. Jakovljevic and Raluca Druta report on how the IoT is altering the retail world. Read More

3 HCM Things in 2015

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  • Written By: Raluca Druta
  • Published: December 19 2014
TEC's HCM analyst Raluca Druta looks ahead to 2015 and three major areas of change and growth happening within human capital management (HCM) approaches and technology. Read More

Elysian Field Software to Bring HCM and FSM Support in the Cloud for Service Organizations

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  • Written By: Raluca Druta
  • Published: December 17 2014
Meet new software vendor Elysian Field Software, to be launched in the second quarter of 2015. Elysian is the outgrowth of the NetSuite VAR Epiphany, which since 2002 has been both selling/installing NetSuite ERP solutions plus developing HR and field service management solutions natively on the NetSuite platform. The new company will continue to cater to service organizations with its field service management and human resources lines in the cloud, with more products to follow in the near future.... Read More

Analytics and R&D Take the Spotlight at KronosWorks 2014

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  • Written By: Raluca Druta
  • Published: December 12 2014
At KronosWorks 2014, the annual conference for HCM vendor Kronos, participants heard about Kronos' focus on analytics and R&D and enhancements to Kronos Workforce. TEC's Raluca Druta was there, and reports on the conference and the discussions the keynote presentations sparked among HR professionals.  Read More
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