SAP Business Objects Training

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

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Special Report: The Business Information Revolution

Throughout 2011, SAP and its partners have been pushing the boundaries of traditional business intelligence (BI) with a wave of new business analytics solutions, including SAP BusinessObjects analytic applications, SAP BusinessObjects Mobile, and SAP BusinessObjects BI OnDemand. SAPinsider asked SAP Executive Vice President and General Manager Sanjay J. Poonen to explain the market dynamics that are driving this revolution, and what’s in it for customers. Read More

TheMIGroup Delivers an Outstanding Customer Experience Level by Integrating SAP® Crystal Dashboard Design and Business Objects InfoView into its ReloWeb® Portal

TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor both reporting formats and the information presented to their changing needs. See how the Illumiti-implemented solutions helped TheMIGroup deliver outstanding customer experience. Read More

Business Intelligence in SAP Environments

As a consequence of the acquisition of Business Objects, SAP has shifted its SAP business warehouse (BW) strategy to a more open data warehousing approach and is now focusing on the former Business Objects portfolio. This guide is designed to help existing SAP BW customers to plan to move to the new business intelligence (BI) environment, and outlines most important architecture options for a data warehouse strategy. Read More
 
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