Software Selection Services for Large and Public-sector Enterprises

  • Source: Technology Evaluation Centers
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TEC can help large and public-sector organizations ensure that their software selection projects are justifiable, cost-effective, auditable, and in compliance with local, national, and international regulatory and safety standards.

Featured Software Research:

EAM Selection Criteria: Focus on Usability

  • Source: IFS
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In selecting enterprise asset management (EAM) software, usability ought to be a major consideration in your decision. Download this white paper for expert advice that will help you identify key usability features in EAM. Read More

Enterprise Phone Systems Comparison Guide

Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that. Read More

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TEC 2013 CRM Buyer's Guide for Medium and Large Enterprises

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  • Published: March 28 2013
Great customer service is the best (some say the only) way to truly stand out from the competition. CRM vendors are helping companies rise to the challenge with new tools for building and measuring relationships. In the 2013 TEC CRM Buyer’s Guide, analyst Raluca Druta walks you through the latest CRM developments and looks at how trends like customer experience management, mobility, and social media integration are changing the way companies do business.

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Public Sector Business Analytics: The Path to Better Decision Making and Agility

  • Source: IDC
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Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in public sector organizations. It also examines the benefits of prebuilt analytic applications for achieving this objective across many functions. Read More

Business Intelligence in the Public Sector

The financial meltdown of 2008 sent devastating waves through the business world. As market instability wreaked havoc on the public sector, organizations looked to make more careful use of financial and human resources than ever before, with many looking to optimize resource utilization of information management. See the business intelligence (BI) and information management strategies of top public sector organizations. Read More
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