Video demonstration of how Microsoft Dynamics CRM can improve customer retention

Featured Software Research:

Retail Retold: Is IoT Changing the Face of Omni-Channel Retail?

  • Source: Microsoft
  • Written By:
  • Published: December 16 2014
Join Microsoft Dynamics' Duncan Taylor and TEC analysts P.J. Jakovljevic and Raluca Druta for this discussion about the retail industry, focusing on the challenges and opportunities with omni-channel retailing, and how the Internet of Things (IoT) is altering the retail world for both consumers and merchants. Read More

CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock

When making a customer relationship management (CRM) decision, it’s important to ensure your deployment will not be hit with hidden fees or other extra costs that reduce the return on investment. This study reveals the total cost of ownership (TCO) among the four leading midmarket CRM solutions. Read More

Extending SharePoint with Enterprise Business Process Management

Enterprises of today are faced with a key question: How do you justify the investment in an enterprise BPM suite when an investment in Microsoft SharePoint has already been made? This document examines how SharePoint can be extended with an enterprise BPM suite and determines how both these technologies can co-exist. It also looks at how Skelta’s SharePoint Accelerator extends BPM and workflow features to the Microsoft SharePoint platform, allowing broader adoption of native SharePoint capabilities. Read More

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Five Ways to Positively Impact Customer Retention and Business Operations

  • Source: Infor
  • Written By:
  • Published:
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making. Read More

How Your Business Can Benefit from Dynamic Solutions: Microsoft® Dynamics

As a business leader, you’re likely thinking about ways to save money and improve performance. A little fiscal probity coupled with an increase in productivity will ensure you ride out tough times and emerge as a stronger, more robust, successful business. Find out how Microsoft® business solutions can help not only save money, but drive productivity change with customer relationship management (CRM) and other solutions. Read More

Database Scalability for the Enterprise with Microsoft Dynamics CRM 4.0

Microsoft Dynamics customer relationship management (CRM) software is designed to help enterprises get a 360-degree view of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve sub-second response times running user transactions against a database of over one billion records. Learn how these results can impact the success of your organization. Read More

User Scalability for the Enterprise with Microsoft Dynamics CRM 4.0

The user scalability of your applications can be key to your organization’s success. Benchmark results show how a next-generation customer relationship management (CRM) system can meet the needs of an enterprise-level, mission-critical workload of 24,000 users while maintaining high performance response times. Learn how CRM can help you achieve a 360-degree customer view, adapt quickly to business change, and more. Read More
 
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