Video demonstration of how Microsoft Dynamics CRM can improve customer retention

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CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock

When making a customer relationship management (CRM) decision, it’s important to ensure your deployment will not be hit with hidden fees or other extra costs that reduce the return on investment. This study reveals the total cost of ownership (TCO) among the four leading midmarket CRM solutions. Read More

Putting the "I" in CRM Series 1: The Impact to the Sales Team

Customer relationship management (CRM) has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to managers, not the reps that use them daily. Learn how CRM designed for the individual benefits the entire sales organization from increased data quality to more predictable revenue pipelines. Read More

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Dynamic Business: From Aspiration to Reality

Moving forward to the next chapter in the evolution of Microsoft Dynamics, we look at the challenges facing businesses in the future, and define a new vision for how software can evolve to empower people for greater success, predict potential issues and opportunities, and enable organizations to expand the possibilities for competitive advantage. Read More

Five Ways to Positively Impact Customer Retention and Business Operations

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Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making. Read More

How Your Business Can Benefit from Dynamic Solutions: Microsoft® Dynamics

As a business leader, you’re likely thinking about ways to save money and improve performance. A little fiscal probity coupled with an increase in productivity will ensure you ride out tough times and emerge as a stronger, more robust, successful business. Find out how Microsoft® business solutions can help not only save money, but drive productivity change with customer relationship management (CRM) and other solutions. Read More
 
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