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A Singular View Improves Performance
Source: QlikTech The lack of visibility in sales performance caused tremendous frustration. Multiplereports came from a myriad of sources – executives had to determine which report had the relevant numbers, rather than focus on the numbers themselves. And by the time actual sales were reported for the previous month, it was too late to make necessary adjustments with suppliers or shift promotional programs. Marketing couldn’t gauge the sell-through of product lines. The company accumulated significant excess and obsolete. Read More...
Spring Air México
Source: Intelisis Tal como sucede con todas las empresas que mantienen una evolución y crecimiento constantes, hace un par de años Spring Air se enfrentaba con el grave problema de que la información se encontraba en diferentes sistemas que, en la mayoría de los casos, no estaban entrelazados Read More...
Grupo Comercial Atlas
Source: Intelisis Gracias a sus planes de expansión y a la correcta implantación de sus sistemas de planeación de recursos, hoy en día cuenta con más de 90 sucursales ubicadas en la Ciudad de México, Guerrero, Morelos, Puebla, Estado de México, Michoacán, Guanajuato, Aguascalientes y Querétaro. Read More...
MEDEX Global Group
Source: Epicor The company had been using a homegrown software system that was limited in functionality and flexibility and hindered productivity for users company-wide. Joyce McNemar, chief technology officer for MEDEX, formed a multi-departmental task force that, after eight months of detailed evaluation, chose Epicor’s Clientele CRM.NET software over two other vendors. "Clientele offers MEDEX a very competitively-priced system that can be customized to our unique business requirements," said McNemar. Read More...
TruServ Corporation
Source: Epicor Customer service is more than a department; it's an essential strategy for growing a business. No one knows that better than TruServ Corporation, an organization formed in 1997 by the merger of Cotter & Company and ServiStar Coast to Coast. Today, the $2.2 billion Chicago-based cooperative supports over 6,400 independent retailers worldwide working under identities like True Value, Taylor Rental Center and Home & Garden Showplace. Read More...
Physician Micro Systems, Inc.
Source: Epicor "By itself, the Clientele support component was great; it had consistently done exactly what we wanted it to do over a significant period of time," says Hooper. "In choosing the new solution, we knew we needed to integrate it with our support group. Our support group was using a well-tested product that was essentially problem-free. We didn’t have to call Epicor’s support team frequently to help us fix issues, it ran well and we had a lot of confidence in the product." Read More...
Ductil Steel
Source: Epicor Following the general tendency in the metallurgy industry -knowing very well your product costs - Ductil Steel "alloyed" with Epicor iScala 2.2, the enterprise resource planning (ERP) system provided by Epicor Scala in Romania, in order to maintain its leading position in manufacturing wires and wire products," said Gellu Brotan, CIO of Ductil Steel Romania. Read More...
SKF Automotive Bearings Co. Ltd.
Source: Epicor SKF (AB Svenska Kullagerfabriken) was founded in 1907, with headquarters and a laboratory in Gothenburg, Sweden, and an R&D center in the Netherlands. SKF is the leading global supplier in its field, offering products, customer solutions, and services for rolling bearings, seals and specialty steel, claiming 20% of the world market share. SKF has 80 manufacturing sites employing about 40,000, and an additional 20,000 distributors in 130 countries worldwide. Revenue in 2001 reached 24.6 billion U.S. dollars, and for the first 9 months of 2002, SKF Group’s revenue showed 25.3 billion, grossing 2.04 billion. Read More...
Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML Web Services
Source: Epicor When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out. Read More...
WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory
Source: WorkWise Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also a more efficient operation. Read More...
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