Amalgamating Local Governments

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Understanding ERP Deployment Choices

Enterprise resource planning (ERP) systems were once deployed as monolithic systems running in local data centers. Today, there are a multitude of ERP deployment strategies: single-system, cloud-based, operational, peer, hybrid, and multilevel approaches. Advances in ERP system design, the advent of cloud computing, and the ongoing evolution of business are among the key factors driving this proliferation of choices. Read More

Field Service Delivery in an On-demand World

In today’s cost-sensitive and hyper-responsive service market, even the most sophisticated and progressive enterprises often find themselves struggling to effectively deal with the scalability, complexity, and unpredictability of managing a local, regional, national—or global—field services workforce. Further, even the routine peaks and valleys with respect to worker location and placements are often far too steep for them to manage effectively, and this typically ends up driving up service costs,... Read More

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Enhancing Constituent Perceptions with CRM for Public Sector

  • Source: SAP
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The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent perceptions about the programs that serve them. Discover how using software solutions to enhance customer relationship management (CRM) processes enables governments to deliver levels of performance constituents are accustomed to receiving from the private sector. Read More

Maximizing the Value of Economic Stimulus Funds: Transparency and Accountability in Government Agencies

  • Source: SAP
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The American Recovery and Reinvestment Act (ARRA), designed to quickly stimulate economic recovery in the US, also marks the start of a new era in the regulation, oversight, and accountability of the use of public funds. Agencies at all government levels will be challenged to maintain focus on programs that achieve long-term results—while ensuring they adhere to the complex requirements for stimulus funds. Learn more. Read More
 
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