Business Case - Metro Canada Logistics

  • Source: Microsoft
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Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.

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Understanding Reverse Logistics in Field Service Management

  • Source: IFS
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This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More

Reverse Logistics for Service

  • Source: IFS
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Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

What Keeps You Up At Night? 7 Logistics Challenges, and How to Solve Them

Even in the best of economic times, those in the transportation industry face daily obstacles—such as unstable fuel costs, providing superior customer satisfaction, improving driver and resource productivity, and maintaining healthy business growth—that keep executives up at night. Let’s address the seven most important logistics challenges (and figure out how you can sleep peacefully)! Read More

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Baltika Breweries was on the rise when it faced data warehousing challenges after merging with three other Russian breweries in 2006. Learn how implementing a new business intelligence (BI) infrastructure helped the company improve collaboration for its logistics department across the country, as well as successfully track key performance indicators (KPIs), which streamlined the entire company's productivity. Read More

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The Speed-to-Market team at Mars Canada needed to make process changes fast and deploy process applications in a fraction of time in order to respond to the changing market dynamics. The team chose to implement Bizagi BPMS and gained a number of differentiating benefits in the fast-moving consumer goods (FMCG) sector.  Read More

Metro Spinal Clinic Supports Ground-breaking Research

  • Source: IBM
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Traditional paper questionnaires are imprecise and difficult to interpret, so Metro Spinal Clinic decided to find a better solution to help patients communicate about pain. Clinical Intelligence, an organization founded by clinical specialists from Metro Spinal Clinic and IT professionals, developed a new online questionnaire using IBM SPSS Data Collection Web Interviews software, which aided in diagnosis and boosted the follow-up rate. Read More
 
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