Case Study: Adkev Inc.

  • Source: Aptean
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Adkev is a custom molder of thermoplastic injection components. In order to serve its automotive customers, Adkev must meet strict requirements, including processing electronic orders effectively and maintaining control of inventory and production schedules for on-time delivery. Find out why the company’s old enterprise resource planning (ERP) solution couldn’t support these requirements, and how the new system can.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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