Case Study: American Eagle Outfitters

Rapid growth plus the need to continually offer new seasonal products led American Eagle to replace its old sourcing and order management systems while unifying product design, sourcing, and merchant processes. The company didn’t want to completely replace its legacy solution, however; it was important that its global supplier base adopt the solution too. Learn about the Web-based sourcing solution the company chose.

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Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

  • Source: Ovum
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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

Case Study: Australian National University

  • Source: IBM
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ANU saw opportunities to improve its financial and operational management in a range of key areas such as student retention—but to achieve these goals, it needed to gain greater insight into its data. It decided to reboot its analytics strategy, building new planning, reporting and modeling capabilities based on a combination of IBM software, a skilled in-house analytics team, and expert partners. Read about the benefits.  Read More

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