Case Study: Blue Mountain Resorts

In 2001, a leading North American resort owner purchased a 50 percent interest in Blue Mountain Resorts. To prepare for the demands of being part of a publicly held company, Blue Mountain began evaluating business intelligence (BI) and performance management (PM) systems. Find out how the company’s chosen solution helped improve reporting, avoid head-count additions, reduce labor costs, and decrease inventory levels.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Case Study: Anchor Blue

Fashion retailer Anchor Blue was looking for a way to increase supply chain visibility, reduce costs, and shorten the time required to get products onto store shelves. The company implemented the Inovis AS2 software solution to consolidate data from multiple partners into a single view. Learn how the new electronic data interchange (EDI) system helped reduce transaction costs and get merchandise into stores faster. Read More
 
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