Case Study: City of Montreal Police Service

The City of Montreal Police Service (SPVM) was seeking a new human resources (HR) system to manage professional development plans. The organization’s HR department knew that the new system needed to cover training management, competency management, and performance management. Learn more about the HR system that the SPVM chose, and the benefits it provides to both officers and HR workers.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Case Study: Newburgh Enlarged City School District

Schools often need to deploy computers that offer a limited feature set, as limiting a computer’s functions is important to protecting its purpose and keeping students focused. To lock down student workstation functionality, Newburgh Enlarged City School District finally implemented a solution to control system settings and application functionality. Learn more about the features and functionality of this workstation access solution. Read More

Case Study: Oklahoma City University

Oklahoma City University spent a significant amount of money putting the latest computer technology and software in its classrooms. But teachers noticed students weren’t always using these learning tools appropriately. After installing teacher management software, instructors have total control of classroom computers and no longer have to deal with classroom distractions, such as games and instant messaging. Learn more. Read More

Case Study: Gama Impresores Offset and Flexografia

Gama Impresores, a midsized offset printing company based in Mexico City, recently bought an custom-built enterprise resource planning (ERP) system. However, while the ERP solution helped control back-office functions, it also showed that production was inefficient and that late deliveries threatened Gama’s future success. Find out how a planning tool that offers real-time scheduling helped cut late deliveries in half. Read More
 
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