Case Study: Customer and Data Management System Helps Maintain Growth, Increase Revenue

During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management (CRM) system also caused problems with MSI’s partners. Learn how MSI found a solution that integrated its CRM and enterprise resource planning (ERP) processes and information.
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