Case Study: EaglePicher

  • Source: Plex Systems
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EaglePicher’s Wolverine Gasket Division was overwhelmed when sales grew 10 to 13 percent per year from 2002 to 2004. Its manual systems for raw material orders, inventories, shipping, and scheduling couldn’t keep up with the demand, and lead times grew to 10 weeks. Learn how a new enterprise resource planning (ERP) system helped EaglePicher achieve accurate inventory, cut lead times, and double its aftermarket business.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

  • Source: IFS
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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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