Case Study: Envision Credit Union

In 2006, Envision Credit Union’s new chief financial officer (CFO) was looking to improve the visibility, efficiency, and accuracy of the company’s accounting and finance functions. Find out how a new business intelligence (BI) and analytics solution helped Envision reduce administrative costs, increase the average amount of overnight cash investments, and improve operational visibility, without adding staff.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Case Study: Toyota

Westminster Savings Credit Union Makes a Smart Investment

Westminster Saving Credit Union (WSCU) is one of Canada’s largest credit unions, with 12 branches, 50,000 members and more than $2.1 billion in assets. To meet its rigorous accounting and financial reporting needs, WSCU migrated from Sage PFW ERP to Sage ERP MAS 500 based on the advice of business partner The Answer Company. Download this case study to learn about the benefits WSCU realized after the transition. Read More
 
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