Case Study: Fetco Home Decor

Fetco Home Decor, designer and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process. The lack of accuracy and accessibility resulted in ineffective forecasting—and higher-than-necessary inventory levels. After a quick implementation of a planning and forecasting solution, Fetco reduced inventory by 25 percent without affecting customer service levels.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express

  • Source: IBM
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Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report. Read More

Case Study: Cascades Tissue Group

Cascades Tissue Group—a division of the Quebec-based recycled paper and packaging company, Cascades—was struggling with business intelligence (BI)software that was neither flexible nor easy to use. Sales reports, for example, were sent by e-mail to managers. Learn how a new BI system helped Cascades reduce inventory levels, produce custom reports more easily and even improve efficiency and profitability in certain areas. Read More

Case Study: Astronics Advanced Electronic Systems

Astronics Advanced Electronic Systems was having problems with its product development processes. The company’s home-grown system of Windows folders, Excel files, and Access databases was causing data inconsistencies that led to costly rework. Learn how Astronics chose a product lifecycle management (PLM) solution that eliminated data inconsistencies, streamlined communication, and helped save the company time and money. Read More
 
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