Case Study: Guardian Management

  • Source: Microsoft
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Guardian Management had a clear vision for its business: shift emphasis from real-estate management to real-estate investment, and expand throughout the western United States. But Guardian’s technology infrastructure didn’t support these goals, so the company embarked on comprehensive infrastructure optimization. Discover why the new infrastructure is more available and reliable—and how it’s fueling business productivity.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Software Usability Challenge for Electric Power Industry

  • Source: IFS
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Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

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Case Study: SAP and Marketing Management

  • Source: SAP
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By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue. Read More

Case Study: Concert GmbH

Management at Concert GmbH, a company specializing in the production of non-woven air-laid fabrics, realized that the company had a lot of different custom applications running in its plants. Much of the production management was being handled manually—not in keeping with the nature of the company. After selecting a production management solution, Concert realized a return on investment in less than one year. Learn why. Read More

Case Study: Kathmandu

Outdoor equipment and clothing retailer Kathmandu sought a new enterprise management system to support expansion throughout Australia, New Zealand, and the United Kingdom. The new system, with capabilities for point of sale (POS) and inventory management, had to be scalable. Based on a strong customer reference, Kathmandu chose PRONTO-Xi. Find out how PRONTO-Xi has helped improved efficiencies and promotion management. Read More
 
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