Case Study: Hitachi

Hitachi’s Australian division has nearly 1,000 retail stores and 6 warehouses across Australia. As such, the company needs supply chain visibility and accurate information to maintain customer satisfaction. For over 10 years, Hitachi Australia has worked with Pronto Software to ensure that the PRONTO-Xi enterprise resource management (ERP) system meets its business requirements and maximizes productivity. Find out how.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

ERP Can Be a Barrier to Agility in Electric Power Sector

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In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

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